Strategic Partnerships & Performance Administrator

Macy's; Clearwater (FL); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

401(k) match

Health & wellness coverage

Paid time off

8 paid holidays

Job summary

Macy's is seeking an Admin, Partner Center, Contracts & Citi to oversee partner performance, data analysis, and reporting. The role involves coordinating with internal teams and external partners to improve the customer and vendor experience while driving strategic initiatives.

Responsibilities include supervising staff, managing access to systems, and developing solutions that automate processes. A strong focus on timelines, accuracy, and collaboration is essential to succeed in this role.

Qualifications

• High school diploma or equivalent is encouraged to apply.
• Ability to communicate and present information to customers and partners.
• Flexibility to plan and execute strategies.
• Some travel may be required/available based on business need.

Responsibilities

• Supervise partners and manage performance through trend analysis and audits.
• Maintain relationships and communicate with internal and external partner teams.
• Manage technology, systems, and access to ensure accurate data and reporting.
• Collaborate and innovate through analysis of external benchmarks.
• Train, supervise, coach, and develop Partner Center staff and monitor staffing adherence.
• Ensure regular attendance and contribute to continuous improvement efforts.

Skills

Supervisory Skills

Communication

Technology Management

Collaboration and Innovation

Leadership

Initiative and Problem-Solving

Analytical Skills

Self-Sufficiency

Organizational Skills

Customer Service

Education

High School diploma or equivalent

Tools

MCCS Systems

Microsoft Office

SharePoint

Job description

Macy's is seeking an Admin, Partner Center, Contracts & Citi to oversee partner performance, data analysis, and reporting. The role involves coordinating with internal teams and external partners to improve the customer and vendor experience while driving strategic initiatives.

Responsibilities include supervising staff, managing access to systems, and developing solutions that automate processes. A strong focus on timelines, accuracy, and collaboration is essential to succeed in this role.