Strategic Partnerships & Onboarding Lead

Swyft Filings, LLC; Northern (KY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

360 Legal is seeking a Partner Success Manager to launch, manage, and grow strategic partnerships across Beacon Nonprofit, SnapMailbox, and 360 Legal Forms. You’ll own onboarding, implementation, activation, and go-live, coordinating with Product, Engineering, Operations, Marketing, and Sales to ensure successful launches.

After launch, you’ll oversee partner performance, drive adoption and revenue, manage relationships, and maintain accurate partner records in HubSpot CRM, while building

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field requested.
• 2+ years in partnerships, account management, customer success, or related B2B role.
• Experience launching and managing partner relationships through onboarding and rollout.
• Strong ability to coordinate multiple stakeholders and timelines.

Responsibilities

• Take ownership of newly signed partnerships through onboarding, implementation, activation, and go-live.
• Develop and manage partner launch plans with milestones and timelines.
• Coordinate with Product, Engineering, Operations, Marketing, and Sales for successful launches.
• Serve as primary contact for assigned partners and maintain strong relationships.
• Monitor partner performance, engagement, utilization, and revenue.
• Conduct regular partner check-ins and business reviews.
• Identify opportunities to increase adoption, revenue, and cross-sell across brands.
• Identify risks and coordinate resources to resolve issues.
• Gather partner feedback and share product needs with internal teams.
• Maintain accurate partner activity and plans in HubSpot CRM.
• Develop scalable processes for onboarding, activation, account management, and growth.

Skills

Partnerships management

Account management

Customer success

Cross-functional collaboration

Project management

Communication

HubSpot

Education

Bachelor's degree

Tools

HubSpot

CRM platforms

Job description

360 Legal is seeking a Partner Success Manager to launch, manage, and grow strategic partnerships across Beacon Nonprofit, SnapMailbox, and 360 Legal Forms. You’ll own onboarding, implementation, activation, and go-live, coordinating with Product, Engineering, Operations, Marketing, and Sales to ensure successful launches.

After launch, you’ll oversee partner performance, drive adoption and revenue, manage relationships, and maintain accurate partner records in HubSpot CRM, while building