Strategic Partnerships Account Manager: Renewal & Growth

Institute-of-Mngt; Montvale (NJ); On-site; USD 80,000 - 120,000; Full time

Job summary

Institute-of-Mngt in Montvale, NJ is seeking an Account Manager, Strategic Partnerships to own post-sale relationships for a defined portfolio of corporate, academic, and institutional partners. You will onboard new accounts, establish account plans, and drive renewals and expansions, including adoption of CMA, CSCA, FMAA, and micro-credentials.

The role emphasizes cross-functional collaboration with the New Logo Acquisition team and Sales, with a focus on business growth and market insights.

Qualifications

• 5–7 years in account management or customer success in B2B or subscription-based org.
• Bachelor's degree required.
• Proven ability to manage large portfolios and renewals.

Responsibilities

• Own the post-sale relationship for assigned accounts.
• Lead onboarding and handoff within defined timelines.
• Own the renewal cycle and retention strategy.
• Drive expansion, upsell, and bundle growth.
• Maintain accurate Salesforce records.

Skills

Account management

Customer success

Relationship management

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

Institute-of-Mngt in Montvale, NJ is seeking an Account Manager, Strategic Partnerships to own post-sale relationships for a defined portfolio of corporate, academic, and institutional partners. You will onboard new accounts, establish account plans, and drive renewals and expansions, including adoption of CMA, CSCA, FMAA, and micro-credentials.

The role emphasizes cross-functional collaboration with the New Logo Acquisition team and Sales, with a focus on business growth and market insights.