Strategic Partnership Manager

First Connect Insurance Services; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical plans

Dental & vision

401(k)

Life insurance

WFH stipend

Equity

Career growth

Flexible time off

Job summary

First Connect Insurance Services is seeking a Strategic Partnership Manager to own and grow carrier and MGA relationships and drive new business premium across our agency base.

You will analyze performance, lead monthly Partnership Business Reviews, and develop proactive campaigns to boost partner adoption. You will collaborate with Product, Operations, and Marketing to improve partner experience and drive growth in a fast-paced environment.

Qualifications

• 5+ years in the insurance industry (carrier, MGA, insurtech, distribution, or agency).
• Experience in national accounts or key/partnership management preferred.
• Thrives in an early-stage, startup-paced environment with shifting priorities.
• Excellent communicator with relationship-building and presentation skills.
• Creative problem-solver who builds processes and drives ideas.

Responsibilities

• Manage and grow a portfolio of carrier and MGA partnerships.
• Build and execute strategies to increase agency quoting, binding, and engagement.
• Lead monthly Partnership Business Reviews and present insights.
• Develop proactive campaigns to drive partner adoption.
• Promote carriers through trainings and visibility pushes.
• Collaborate with Account Managers to boost placement.
• Analyze quote/bind trends to identify premium lift.
• Work with Product, Operations, and Marketing on partner needs.
• Support expansions, new product rollouts, and incentive initiatives.
• Maintain strong partner satisfaction and best-in-class experience.

Skills

Relationship building

Public speaking

Cross-functional

Data analysis

Time management

Strategic thinking

Partnership mgmt

Startup experience

Job description

First Connect Insurance Services is a digital platform providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with over 150 carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly and we plan to accelerate our growth.

The Role:

We’re hiring a Strategic Partnership Manager to own and grow key carrier and MGA relationships at First Connect. This role is directly responsible for driving new business premium across our agency base by strengthening partnerships, improving adoption, and enhancing the overall partner experience.

If you’re someone who thrives in a fast-moving, high-tempo environment and wants a role where you can build, be creative, and shape how partnerships operate — this is it. If you’ve spent years in the insurance industry and are ready for something new where you have autonomy, true impact, and the ability to put your industry knowledge to good use, you’ll feel right at home here.

What You’ll Do:

• Manage and grow a portfolio of carrier and MGA partnerships
• Build and execute strategies that increase agency quoting, binding, and engagement
• Lead monthly Partnership Business Reviews (PBRs) and present performance insights
• Develop proactive campaigns (email, text, in-app) to drive partner adoption
• Promote assigned carriers internally through trainings, appetite messaging, and visibility pushes
• Work closely with Account Managers to identify high-potential agencies and boost placement
• Analyze quote/bind trends to uncover opportunities for premium lift
• Collaborate with Product, Operations, and Marketing on partner needs and workflow improvements
• Support partner expansions, new product rollouts, re-launch campaigns, and incentive initiatives
• Maintain strong partner satisfaction and uphold First Connect’s best-in-class partnership experience

What You’ll Bring:

• 5+ years in the insurance industry (carrier, MGA, insurtech, distribution, or agency experience)
• Experience in national accounts, key account management, or partnership management strongly preferred
• Thrives in an early-stage, startup-paced environment — comfortable with shifting priorities and high output
• Highly personable and confident on camera; comfortable leading Zoom meetings daily
• Excellent communicator who enjoys relationship building, presenting, and driving conversations
• Creative problem-solver who enjoys building processes and bringing new ideas forward
• Tenacious, organized, and great at time management
• Data-driven — able to interpret performance metrics and drive actionable insights
• Comfortable owning high-impact relationships and influencing cross-functional teams

First Connect treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide our team with:

• Multiple medical plans to choose from and 100% employer-covered dental; vision plans for our team members and their families
• A 401(k) retirement plan, short- and long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Work-From-Home Stipend – Employer-provided WFH equipment and an $85 monthly expense stipend to ensure you’re set up for success.
• Equity — This position is eligible for equity compensation
• Training and Career Growth — Training and internal career growth opportunities
• Flexible Time Off — You know when and how you should recharge

The base pay range for the role is$110,000 – $140,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs, and market demands.

First Connect is an equal-opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.

Applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any First Connect applicant who requires reasonable accommodations during the application process should contact the First Connect People Team to make the need for an accommodation known.