Strategic Partner Success Manager for Accounting Firms

Intuit; Atlanta (GA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Bonus

Equity rewards

Benefits

Job summary

Intuit is seeking a Partner Success Manager (PSM) in Atlanta to own an portfolio of high-value accounting firms, acting as a strategic partner and trusted advisor. You will collaborate with Sales, Professional Services, Support, and Product to ensure proactive engagement and maximize platform value.

The role requires leadership, customer-centric mindset, and a track record of driving product adoption and retention in a large matrixed SaaS environment. Occasional travel up to 30% is expected.

Qualifications

• Demonstrated leadership and an entrepreneurial mindset — a self-starter who takes full ownership of outcomes, moves fast, and drives results independently in ambiguous situations.
• Familiar with evolving frameworks and able to help refine approaches as they develop.
• 3+ years in Customer Success, Account Management, or B2B partner engagement with a SaaS focus.

Responsibilities

• Lead your portfolio like an owner and drive outcomes proactively.
• Serve as a dedicated strategic partner to accounting firms using Intuit’s platform.
• Coordinate cross-functional teams to ensure a cohesive, high-quality partner experience from implementation to renewal.
• Advocate for partner needs, prompt issue resolution, and proactive guidance on platform adoption.
• Conduct regular check-ins, business reviews, and outreach to assess firm health.

Skills

Leadership

Entrepreneurial mindset

Account management

Cross-functional collaboration

Data-driven

Saas experience

Communication

Education

Accounting coursework or certifications preferred

Tools

Quickbase

Salesforce

Job description

Intuit is seeking a Partner Success Manager (PSM) in Atlanta to own an portfolio of high-value accounting firms, acting as a strategic partner and trusted advisor. You will collaborate with Sales, Professional Services, Support, and Product to ensure proactive engagement and maximize platform value.

The role requires leadership, customer-centric mindset, and a track record of driving product adoption and retention in a large matrixed SaaS environment. Occasional travel up to 30% is expected.