Strategic Partner Success Leader, Software Platform (Remote)

Keysight Technologies

Loveland (CO)

On-site

USD 109,000 - 182,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision

HSA

401(k) Plan

Flexible time off

Paid holidays

Paid family leave

Tuition reimbursement

Adoption assistance

ESPP

Job summary

Keysight Technologies is seeking a Partner Success Manager for the PIE team to drive engagement, platform adoption, and knowledge sharing across R&D, Sales, Support, and Operations. You will own partner programs, train stakeholders, and coordinate cross-functional initiatives to maximize value from the Keysight Software Manager (KSM) platform and software entitlement ecosystem.

The role emphasizes data-driven decisions, strong communication, and scalable processes across global teams, with

Qualifications

7+ years in Partner Success or related roles.
Strong understanding of end-to-end B2B software customer journey.
Experience driving adoption, onboarding, support, and scaled communications.

Responsibilities

Establish and maintain trusted relationships with stakeholders across R&D, Sales, Support, Business Operations, Order Fulfillment, Finance, Legal, and other partner organizations.
Represent CSED platforms, capabilities, and policies as a strategic advisor to partners and customers.
Develop and deliver training programs, workshops, demonstrations, webinars, and office hours for key stakeholder groups.
Own and lead partner engagement programs like SME Forum, Brownbag sessions, and Voice-of-Business initiatives.
Coordinate knowledge bases, playbooks, FAQs, and learning resources to enable self-service support.