Strategic Partner Success Lead — B2B Accounts

Amazon; San Francisco (CA); Sur place; USD 163 000 - 220 000; Plein temps

Résumé du poste

Amazon's eero unit seeks a Senior Partner Success Manager to scale B2B partnerships with strategic accounts. You will own the partner success lifecycle, align with customer objectives, and drive joint business planning to accelerate deployments and pipeline velocity.

In this role you’ll guide program design, engage in field deployments, and coordinate with product, engineering, and sales to deliver measurable outcomes across geographies.

Qualifications

• Bachelor's degree required.
• Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals.
• Experience managing executive customer relationships and key business stakeholders.
• Experience interpreting data and making business recommendations.
• Experience influencing multiple stakeholders and leading cross-functional teams across geographies and business units.
• Travel up to 30% of the time.
• Experience with business development, partnership management, or sourcing new business.
• Comfort with ambiguity and a proven ability to deliver results in undefined or rapidly evolving environments.
• Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps

Responsabilités

• Own all facets of the partner success process for large, complex strategic accounts within new business initiatives.
• Acquire deep knowledge of customers' vision, products, and objectives; manage deal registration and onboarding certification.
• Lead joint business planning to accelerate pipeline and deployment velocity; identify revenue opportunities for partner and eero.
• Provide strategic guidance to optimize partner programs and customer experiences.
• Be in the field with B2B customers: on-site visits, deployments, and partner training.
• Collaborate with Sales, Product, Engineering, Customer Support, and Manufacturing to drive initiatives.
• Create analytics and demand planning to forecast partner needs and inventory implications.

Connaissances

Negotiation

Cross-functional leadership

Executive relationship management

Data interpretation

Stakeholder influence

Travel coordination

Formation

Bachelor's degree

Outils

Salesforce

Description du poste

Amazon's eero unit seeks a Senior Partner Success Manager to scale B2B partnerships with strategic accounts. You will own the partner success lifecycle, align with customer objectives, and drive joint business planning to accelerate deployments and pipeline velocity.

In this role you’ll guide program design, engage in field deployments, and coordinate with product, engineering, and sales to deliver measurable outcomes across geographies.