Senior Partner Success & Growth Manager

Amazon Inc.; Seattle (WA); On-site; USD 144,000 - 194,000; Full time

Job summary

eero, based in Seattle, seeks a Senior Partner Success Manager to lead and scale ISP partnerships, combining business development and customer success. You will own partner outcomes from onboarding to long-term growth, shaping strategy, forecasting demand, and collaborating with Sales, Product, Engineering, and Legal.

This role requires regular on-site travel to partners and cross-functional collaboration. This position reports to the Operations team and offers opportunities to influence product

Qualifications

• 5+ years of professional or military experience.
• Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and complete deals.
• Experience with sales CRM tools such as Salesforce or similar software.
• Experience influencing multiple stakeholders and leading cross-functional teams across geographies and business units.
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and analytics.

Responsibilities

• Own Partner Performance and Growth: Lead a portfolio of large and mid-sized ISP partners, with full accountability for business performance, adoption, and expansion.
• Drive Commercial and Go-To-Market Initiatives: Identify and execute growth opportunities across pricing, packaging, and go-to-market with ISP partners.
• Lead Onboarding, Launches, and Lifecycle Management: Own onboarding through scaled deployment and ensure fast, high-quality launches.
• Act as a Trusted Advisor to Partner Leadership: Build relationships with partner executives and influence roadmaps and customer experience strategies.
• Steer Product Strategy: Translate partner needs into clear product requirements for Product and Engineering.
• Lead Complex, Cross-Functional Projects: Orchestrate cross-functional teams to deliver against partner commitments and remove blockers.
• Operate with Data and Rigor: Define success metrics, model scenarios, and ensure programs meet revenue and margin goals.
• Scale What Works: Build repeatable frameworks, playbooks, and processes; automate partner workflows.

Skills

Years of experience

Structuring deals

Sales CRM proficiency

Cross-functional leadership

Product and tech collaboration

Tools

Salesforce

Job description

eero, based in Seattle, seeks a Senior Partner Success Manager to lead and scale ISP partnerships, combining business development and customer success. You will own partner outcomes from onboarding to long-term growth, shaping strategy, forecasting demand, and collaborating with Sales, Product, Engineering, and Legal.

This role requires regular on-site travel to partners and cross-functional collaboration. This position reports to the Operations team and offers opportunities to influence product