Strategic Partner Solution Architect

Zuora; United States; On-site; INR 2,500,000 - 4,200,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Flexible time off

Parental leave

Learning & development stipend

Volunteer & donation matching

Mental wellbeing resources

Job summary

Zuora is seeking a Partner Solution Architect to guide partner‑led implementations, ensuring scalable, high‑quality architecture and delivery. You will be the technical lead, collaborating with Global Services, Sales, Product, and Support to shape solution design and mitigate delivery risk.

You will enable partners through architecture reviews, training, and certification while strengthening their Zuora delivery practice.

Qualifications

• Have enterprise‑level experience as a Solution Architect, Technical Architect, Technical Consultant, or Business Consultant in a professional services, partner delivery, or product‑led consulting environment.
• Have demonstrated experience delivering moderate to complex ERP, billing, revenue, procurement, CRM, or adjacent enterprise transformation solutions.
• Are strong in requirements gathering, business analysis, systems design, integration, implementation, and technical solution documentation.
• Have experience with data migration, interfaces, reporting, testing, and support across end‑to‑end implementations.
• Can simplify complex technical concepts and communicate effectively with both technical and business stakeholders.
• Bring strong executive presence, with the ability to influence partners and internal stakeholders from project teams through senior leadership.
• Are comfortable working across distributed teams and managing multiple priorities in a fast‑paced delivery environment.
• Are comfortable working with Finance and business stakeholders, translating business goals into scalable technical solutions.

Responsibilities

• Partner Solution Architecture & Technical Guidance — Provide technical leadership to partners during scoping, discovery, solution design, and implementation planning. Design and validate solution architectures that meet stated and implied business requirements while aligning to Zuora best practices. Review partner technical deliverables to ensure compliance with architecture standards, integration patterns, and delivery guidelines. Produce and review architecture artifacts such as ecosystem and integration diagrams, process flows, swim lanes, ERDs, and related design documentation.
• Partner Implementation Oversight — Serve as a key technical point of contact for partner‑led implementations — supporting partner requirements, internal GS coordination, escalations, product and support alignment, and hypercare activities as needed. Help identify technical delivery risks and issues early, and work with partners and internal teams to define mitigation strategies and contingency plans. Support areas of complexity assessment and validation to ensure the right level of technical oversight is applied throughout the implementation lifecycle. Provide technical guidance across design, build, test, deployment, UAT, and handoff stages of delivery.
• Partner Enablement & Practice Development — Drive partner technical enablement by identifying capability gaps and supporting technical training, certification, and readiness programs. Conduct architecture reviews, office hours, and technical guidance sessions to support partner success on active and upcoming projects. Help partners strengthen their Zuora delivery practice through repeatable methods, best practices, and ongoing knowledge sharing. Share field feedback from partners and implementations with relevant Zuora teams to improve product adoption and delivery effectiveness.
• Opportunity & Cross‑Functional Support — Partner with Sales, Partner Account Managers, and Global Services to assess partner fit for opportunities and support the right technical delivery model. Contribute technical insight during pre‑sales or early project phases to align partner capability with solution complexity and customer expectations. Support co‑delivery strategies that balance partner value, delivery quality, and successful customer outcomes.

Skills

Enterprise‑level Solution Architect

ERP, billing, revenue, CRM

Requirements gathering

System design & integration

Technical documentation

Data migration & interfaces

Testing & validation

Stakeholder communication

Executive presence

Cross‑functional collaboration

Job description

Zuora is seeking a Partner Solution Architect to guide partner‑led implementations, ensuring scalable, high‑quality architecture and delivery. You will be the technical lead, collaborating with Global Services, Sales, Product, and Support to shape solution design and mitigate delivery risk.

You will enable partners through architecture reviews, training, and certification while strengthening their Zuora delivery practice.