Strategic Partner Relations Manager

CrossCountry Freight Solutions Inc; Cleveland (OH); On-site; USD 105,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

PTO & Holidays

401k

Job summary

CrossCountry Freight Solutions is seeking a Partner Relations Manager to join our Business Development team. You will build and strengthen executive-level partnerships, drive new revenue opportunities, and lead strategic initiatives to expand our market presence.

You will travel within the assigned territory for regular face-to-face meetings, business reviews, and joint sales activities, aligning with leadership to optimize our transportation network.

Qualifications

• 5+ years in transportation, LTL, logistics, national accounts, or business development.
• Proven success managing executive-level customer or partner relationships.
• Strong negotiation and consultative selling skills.
• Experience developing strategic account growth plans.
• Excellent presentation and executive communication skills.
• Strong analytical and financial acumen.
• Ability to influence without direct authority across multiple departments.
• Self-motivated with demonstrated ability to achieve aggressive revenue goals.
• Willingness to travel up to 40–50% throughout territory.
• Bachelor’s degree required; MBA not specified.

Responsibilities

• Strategic Partner Management (70%): manage executive relationships and drive revenue growth.
• Own portfolio of strategic partners; ensure profitability and growth.
• Conduct regular in-person partner visits; ~10–12 travel days per month.
• Lead QBRs focused on performance and growth opportunities.
• Identify new partnership opportunities to expand market coverage.
• Negotiate commercial agreements and pricing strategies.
• Develop annual territory business plans with revenue goals.
• Collaborate with Sales to pursue joint customer acquisition.
• Coordinate with Operations, Pricing, Success, and Exec Leadership for initiatives.
• Monitor performance using revenue, margin, and KPI data.
• Identify profitability improvements via pricing, freight mix, lanes, network.
• Stay informed on market trends, competitive activity, M&A.
• Recommend strategic changes to improve network density and costs.
• Support major customer implementations requiring partner coordination.

Skills

5+ years experience

Executive relationships

Negotiation & selling

Strategic account growth

Presentation skills

Analytical & financial acumen

Influence without authority

Self-motivated & goal-driven

Partner networks & interlines

LTL pricing & network optimization

Territory planning

EDI connectivity knowledge

Lifecycle management of customers/part

Travel willingness

Education

Bachelor’s degree in Business Administration or related field

Job description

CrossCountry Freight Solutions is seeking a Partner Relations Manager to join our Business Development team. You will build and strengthen executive-level partnerships, drive new revenue opportunities, and lead strategic initiatives to expand our market presence.

You will travel within the assigned territory for regular face-to-face meetings, business reviews, and joint sales activities, aligning with leadership to optimize our transportation network.