Strategic Ops Leader, Creator Services (NYC)

Amazon Game Studios; New York (NY); On-site; USD 114,000 - 200,000; Full time

Job summary

Amazon.com Services LLC in New York City is seeking a Sr. Strategy & Ops Manager to shape ambiguous problems into clear solutions and lead cross-functional work across Creator Services and broader Amazon Entertainment teams.

You will own day-to-day operations and drive new program, product, and content experimentation while collaborating with executive leadership. You will develop strategic frameworks, build scalable processes, and partner with finance, analytics, and BI teams to create

Qualifications

• Bachelor's degree
• Experience solving complex problems quantitatively and develop actionable data-driven business recommendations
• 5+ years of experience in strategy, business operations, corporate strategy, or a related field
• 5+ years professional experience working with creators, products, and/or customer-facing teams (e.g., partnerships, sales, support, marketing)
• 5+ years familiarity with the creator economy, digital services, or media/entertainment industries
• Professional experience in entertainment and cross-functional organizations
• Proven experience building partnerships internally and externally, and demonstrated success in cross-functional stakeholder alignment
• Advanced written and verbal communication skills with ability to influence senior stakeholders

Responsibilities

• Support Creator Services and Creator Ad Partnerships leadership operations. Own key documents, meetings, goal planning/tracking, resource planning, and communications.
• Drive Creator Services and Creator Ad Partnerships strategic projects. Tackle ambiguous problems with analysis, strong business judgment, financial acumen, and bias for action. Focus areas include the creator economy, video monetization, AI capabilities, and content distribution.
• Identify and evaluate new Creator Services and Creator Ad Partnerships opportunities. These can include new trends, partnerships, investments, and/or acquisitions. Work with cross-functional teams including executive leadership, Corporate & Business Development, Finance, Content, Product, and Engineering to assess these opportunities.
• Build and maintain strategic frameworks and operating mechanisms that enable the team to move quickly and make data-driven decisions
• Partner with finance, analytics, and business intelligence teams to develop performance dashboards and reporting that track key business metrics
• Support the development and execution of quarterly business reviews, operating plans, and strategic planning cycles

Skills

Quantitative analysis

Creator partnerships

Stakeholder alignment

Communication skills

Creator economy

Education

Bachelor's degree

Job description

Amazon.com Services LLC in New York City is seeking a Sr. Strategy & Ops Manager to shape ambiguous problems into clear solutions and lead cross-functional work across Creator Services and broader Amazon Entertainment teams.

You will own day-to-day operations and drive new program, product, and content experimentation while collaborating with executive leadership. You will develop strategic frameworks, build scalable processes, and partner with finance, analytics, and BI teams to create