Strategic Operations & Solutions Manager (Hybrid)

MedImpact Healthcare Systems Inc.; California; Híbrido; USD 102 000 - 179 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical / Dental / Vision / Wellness 1

Paid Time Off / Company Paid Holidays

Incentive Compensation

401K with Company match

Life and Disability Insurance

Tuition Reimbursement

Employee Referral Bonus

Resumo da oferta

MedImpact Healthcare Systems, Inc. in San Diego, CA, seeks an experienced Business Operations Manager to serve as a strategic liaison across Operations, Product, Account Management, and Implementation.

The role drives client initiatives, regulatory and production issues, and data-related projects while coordinating cross‑functional teams to achieve timely resolutions. The candidate will lead stakeholder communications, document requirements, and manage dependencies.

Qualificações

• BS/BA and 9+ years’ experience or equivalent combination of education and experience, and 6 years of SME in respective areas

Responsabilidades

• Responsible for proactive stakeholder engagement regarding assigned business and technical needs, issues, and initiatives.
• Works with business and functional stakeholders to understand the organizational and client business structure, operational needs, priorities, and key contacts.
• Works directly with internal and external stakeholders to understand business and technical needs or issues.
• Develops or recommends practical and scalable solutions for business and technical needs, providing strategic perspective and helping translate organizational objectives into actionable business solutions, and leads and coordinates efforts toward resolution.
• Records and maintains inventory of assigned needs, issues, initiatives, decisions, and action items in applicable business systems.
• Works directly and independently with business and technical subject-matter experts and internal or external stakeholders to resolve assigned business, operational, client, or technical matters.
• Accountable for building effective business relationships with stakeholders to support client commitments, operational effectiveness, and successful business outcomes, and provides guidance, mentorship, and knowledge sharing to support team development and organizational capability.
• Assists with coordination of relationship(s) with clients, vendors, business partners, and other third parties, where applicable.
• Provides leaders and stakeholders with strategic insight and visibility into assigned issues and initiatives, including relevant risks, decisions, dependencies, actions, and timelines.
• Navigates business and technical issues and competing priorities collaboratively driving alignment, decision‑making, accountability and resolution.
• Responsible and adaptable to meet flexible schedule to satisfy client and business needs.
• Identifies and supports process improvement efforts for business and operational processes, including opportunities to improve efficiency, quality, communication, governance, and operational readiness through the responsible evaluation and use of emerging technologies, including AI‑enabled tools.
• Supports assigned client, operational, regulatory, product, implementation, and enterprise initiatives by analyzing business needs, evaluating impacts, documenting requirements, and coordinating appropriate business solutions.

Conhecimentos

Communication

Microsoft 365

APIs knowledge

Leadership

Stakeholder management

Formação académica

BS/BA + 9+ years experience, 6 years SME

Descrição da oferta de emprego

MedImpact Healthcare Systems, Inc. in San Diego, CA, seeks an experienced Business Operations Manager to serve as a strategic liaison across Operations, Product, Account Management, and Implementation.

The role drives client initiatives, regulatory and production issues, and data-related projects while coordinating cross‑functional teams to achieve timely resolutions. The candidate will lead stakeholder communications, document requirements, and manage dependencies.