Strategic Operations & SCM Manager (Amazon/Costco)

Samsung Electronics America; Bellevue (WA); Sur place; USD 100 000 - 150 000; Plein temps

Résumé du poste

Samsung Electronics America is seeking an SCM and Operations Manager to support the sales team by managing customer relationships and overseeing order processing and logistics operations.

The role emphasizes strong analytical skills, attention to detail, and a customer-focused mindset to drive operational excellence and satisfaction. It involves coordinating with internal teams and external partners to optimize processes and improve performance.

Qualifications

• Bachelor's degree in Supply Chain Management, Operations, Business, or a related field.
• Minimum 6 years of experience in supply chain management, operations, or a similar role.
• Strong analytical skills with the ability to manage complex data and processes.
• Excellent communication and interpersonal skills for effective collaboration with internal teams and external customers.
• Detail-oriented with a focus on accuracy and timeliness.
• Ability to work in a fast-paced environment and handle multiple priorities.

Responsabilités

• Manage Purchase Orders (POs) to ensure timely receipt, adjustments, and cancellations as needed.
• Track POs and monitor shipping schedules to ensure on-time delivery and address supply chain disruptions.
• Resolve operational challenges, including appointment pushouts, customer escalations, and out-of-stock situations.
• Collaborate with Amazon to support logistics programs and optimize processes for efficiency.
• Participate in strategic projects to improve operational workflows and customer satisfaction.

Connaissances

Analytical skills

Attention to detail

Customer-focused

Communication skills

Multitasking

Formation

Bachelor's degree in Supply Chain Management, Operations, Business

Description du poste

Samsung Electronics America is seeking an SCM and Operations Manager to support the sales team by managing customer relationships and overseeing order processing and logistics operations.

The role emphasizes strong analytical skills, attention to detail, and a customer-focused mindset to drive operational excellence and satisfaction. It involves coordinating with internal teams and external partners to optimize processes and improve performance.