Strategic Operations Project Manager

Duke Clinical Research Institute; Durham (NC); On-site; USD 75,000 - 90,000; Full time

Job summary

Duke University Libraries is seeking an Operations Project Manager to act as a strategic operational partner within the Finance & Operations Division. You will support cross-functional initiatives, plan operations, and manage projects while collaborating with HR, Finance, Technology Operations, Facilities & Security, and the Library Service Center.

Responsibilities include developing project plans, monitoring progress, preparing executive updates, and driving process improvements across

Qualifications

• Bachelor's degree in related field.
• Two years of progressively responsible experience in project management, business operations, organizational effectiveness, higher education administration, or a related field.
• Demonstrated experience leading cross-functional initiatives.
• Advanced project management, organizational planning, analytical, communication, and collaboration skills.
• Experience preparing reports, dashboards, and executive-level presentations.
• Advanced Microsoft Excel and Microsoft 365 skills.
• Preferred: Master's degree, higher education experience, or PMP/Lean Six Sigma/Prosci certification.

Responsibilities

• Lead complex projects and strategic initiatives spanning multiple operational units.
• Develop project plans, timelines, deliverables, communication strategies, and budget projections.
• Monitor project progress, identify risks, and facilitate timely resolution of barriers.
• Coordinate implementation of divisional priorities and operational improvements.
• Prepare executive project updates and recommendations for divisional leadership.
• Evaluate business processes and lead continuous improvement initiatives across Finance & Operations.
• Develop and maintain divisional standard operating procedures and operational documentation.
• Coordinate divisional planning activities and monitor progress on leadership priorities.
• Facilitate collaboration among operational departments and campus administrative partners.
• Serve as liaison between Library staff and campus administrative units.
• Research and recommend best practices to improve operational effectiveness and performance.
• Oversee lifecycle of contracts, MOUs, and interdepartmental agreements.
• Coordinate workforce planning and position management activities.
• Monitor staffing metrics, recruitment progress, vacancies, and personnel funding.
• Develop workforce and financial dashboards for planning and forecasting.
• Analyze trends and provide recommendations supporting resource allocation.
• Support budget planning, reporting, and operational analysis.
• Prepare executive briefings, presentations, and decision-support materials.
• Coordinate cross-functional activities on behalf of divisional leadership.

Skills

Cross-functional leadership

Project management

Analytical

Communication

Collaboration

Advanced Excel

Education

Bachelor's degree in related field

Tools

Microsoft Excel

Microsoft 365

Job description

Duke University Libraries is seeking an Operations Project Manager to act as a strategic operational partner within the Finance & Operations Division. You will support cross-functional initiatives, plan operations, and manage projects while collaborating with HR, Finance, Technology Operations, Facilities & Security, and the Library Service Center.

Responsibilities include developing project plans, monitoring progress, preparing executive updates, and driving process improvements across