Strategic Operations Project Lead, Guest & Crew Experience

Disney Media & Entertainment Distribution

Florida

On-site

USD 100,000 - 134,000

Full time

14 days+

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Benefits offered by this job

Health benefits
Savings benefits
Educational opportunities

Job summary

Disney Cruise Line is seeking a Business Operations Strategy Project Manager for Disney Cruise Line and Adventures & Expeditions, based in Celebration, FL. This on-site role leads cross-functional projects from concept through execution, ensuring alignment with operational requirements and guest experiences.

You will partner with Commercial, Technology & Digital, Finance, Legal, and 3rd parties to drive strategic initiatives, governance, and readiness across the portfolio.

Qualifications

  • 4+ years leading complex operations integration or strategic initiatives.
  • Experience managing multi-stakeholder cross-functional projects.
  • Strong executive communication and data-driven decision-making.
  • Ability to develop strategic business cases for executive audiences.

Responsibilities

  • Lead end-to-end integration of operational requirements across multi-disciplinary projects.
  • Manage multiple initiatives with scope, schedule, budget, and readiness objectives.
  • Partner with key functions to align project delivery with guest, cast, and crew experience.
  • Develop integrated project plans and governance materials; communicate to leadership.

Skills

Executive communication
Analytical skills
Strategic thinking
Cross-functional leadership
Jira
Miro
Smartsheet
MS Office
Project management

Education

Bachelor's degree in Business Administration or related field
Master’s degree in related field
PMP/CAPM or related certification

Tools

Jira
Miro
Smartsheet
MS Office Suite

Job description

Disney Cruise Line is seeking a Business Operations Strategy Project Manager for Disney Cruise Line and Adventures & Expeditions, based in Celebration, FL. This on-site role leads cross-functional projects from concept through execution, ensuring alignment with operational requirements and guest experiences.

You will partner with Commercial, Technology & Digital, Finance, Legal, and 3rd parties to drive strategic initiatives, governance, and readiness across the portfolio.

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