Strategic Operations & Process Transformation Lead

UCI group; Irvine, Northern (CA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Retirement savings plans

Job summary

UC Irvine's Division of Finance and Administration seeks an experienced professional to independently apply operational improvement, business process optimization, service delivery, governance, and performance management to resolve diverse organizational challenges.

The role requires knowledge of business operations, payroll and HR processes, and the ability to analyze data to drive metrics and reporting. Strong collaboration and problem-solving skills are essential for success in this position.

Qualifications

• Thorough knowledge of business and process analysis functions, administrative operations, and service delivery models.
• Knowledge of payroll, benefits, and human resources.
• Experience supporting large-scale operational and service delivery initiatives.
• Strong verbal, written, and presentation skills.
• Self-motivated and works independently and as part of a team.
• Ability to analyze operational data and identify trends, risks, and opportunities to develop performance metrics and operational reporting.
• Demonstrated commitment to customer service and operational excellence.
• Total rewards experience and salary considerations.
• Minimum of 3 years of experience in a related field.

Responsibilities

• Apply operational improvement, business process optimization, governance, and performance management to resolve complex organizational challenges.
• Analyze issues of moderate to high complexity and develop practical solutions aligned with priorities.
• Work with diverse stakeholder groups to ensure effective service delivery and process improvements.

Skills

Process analysis

Business operations

Service delivery models

Data analysis

Stakeholder management

Verbal communication

Written communication

Presentations

Independent work

Education

Bachelor's degree in related field

Job description

UC Irvine's Division of Finance and Administration seeks an experienced professional to independently apply operational improvement, business process optimization, service delivery, governance, and performance management to resolve diverse organizational challenges.

The role requires knowledge of business operations, payroll and HR processes, and the ability to analyze data to drive metrics and reporting. Strong collaboration and problem-solving skills are essential for success in this position.