Operational Excellence & Transformation Specialist

University of California - Irvine; Irvine (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Vacation time

Retirement savings plans

Employee discounts

Job summary

University of California, Irvine is seeking an experienced professional to apply operational improvement and business process optimization to complex challenges across administrative functions.

The role requires broad knowledge of process analysis, service delivery models, and performance management. You will analyze data, develop metrics, and collaborate with diverse stakeholders to drive efficiency and customer service excellence.

Qualifications

• Thorough knowledge of business and process analysis functions, administrative operations, and service delivery models.
• Knowledge of payroll, benefits, and human resources.
• Familiarity with process improvement methodologies and large-scale service delivery initiatives.
• Strong verbal, written, and presentation skills; ability to work with diverse stakeholder groups.
• Ability to manage multiple priorities and deadlines; proactive problem solving.
• Ability to analyze operational data to identify trends and metrics.

Responsibilities

• Apply operational improvement and business process optimization principles to resolve complex organizational challenges.
• Analyze issues of moderate to high complexity and develop practical solutions aligned with priorities.
• Collaborate with cross-functional teams to improve service delivery and governance.

Skills

Business process analysis

Process improvement methodologies

Stakeholder management

Communication skills

Independent work

Data analysis and metrics

Customer service orientation

Education

Bachelor's degree in a related field

Job description

University of California, Irvine is seeking an experienced professional to apply operational improvement and business process optimization to complex challenges across administrative functions.

The role requires broad knowledge of process analysis, service delivery models, and performance management. You will analyze data, develop metrics, and collaborate with diverse stakeholders to drive efficiency and customer service excellence.