Operational Transformation Specialist

UC Irvine; Irvine (CA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Sick and vacation time

Retirement savings plans

Discounts and perks

Job summary

UC Irvine is seeking an experienced professional to apply operational improvement and business process optimization to resolve complex organizational challenges. The role focuses on analytical rigor, governance, and delivering practical solutions aligned with campus priorities.

You will work with diverse stakeholders, analyze processes, and develop performance metrics to support service delivery excellence and efficient operations across administrative functions.

Qualifications

• Thorough knowledge of business and process analysis functions, administrative operations, and service delivery models.
• Knowledge of related areas of payroll, benefits, and human resources.
• Strong skills and knowledge of methodologies associated with analysis of processes and problems and implementing process improvements and business process optimization methodologies.
• Demonstrated ability to work with others from diverse stakeholder groups, with strong verbal, written, and presentation skills.
• Self‑motivated and works independently and as part of a team. Ability to independently manage multiple priorities and projects.
• Ability to analyze operational data and identify trends, risks, and opportunities to develop performance metrics and operational reporting.
• Demonstrated commitment to customer service and operational excellence.
• Bachelors in a related field
• A minimum of 3 years of experiencein a related field

Responsibilities

• Analyze issues of moderate to high complexity and develop practical solutions aligned with organizational priorities.
• Collaborate with diverse stakeholder groups to drive process improvements and service delivery initiatives.
• Develop and monitor performance metrics and operational reporting to support decision making.
• Support payroll, benefits and human resources related processes as needed.

Skills

Process analysis

Administrative operations

Service delivery models

Data analysis

Performance metrics

Customer service orientation

Team collaboration

Problem solving

Education

Bachelor's degree

Job description

Who We Are

Founded in 1965,

Who We Are

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide. To learn more about UC Irvine, visit www.uci.edu. The Division of Finance and Administration (DFA) provides services and support to over 50,000 students, faculty, and staff with the mission of advancing UCI's brilliant future and the vision of becoming world-class campus partners. DFA serves the university as planning partners, problem solvers, and solution providers—striving to make it as easy as possible for people to get the services they need, when they need them. The Accounting & Fiscal Services team ensures the integrity of UCI's financial reporting, enables effective and efficient campus financial processes and controls, manages contracts and grants funding at the post-award stage, and champions compliance with policies, laws, and regulations.

Your Role on the Team

Experienced professional who independently applies operational improvement, business process optimization, service delivery, governance, and performance management principles to resolve diverse and complex organizational challenges. Possesses broad knowledge of business operations, transaction processing, service delivery models, and institutional administrative functions. Analyzes issues of moderate to high complexity and develops practical solutions aligned with organizational priorities.

Required

What It Takes to be Successful

• Thorough knowledge of business and process analysis functions, administrative operations, and service delivery models.
• Knowledge of related areas of payroll, benefits, and human resources.
• Strong skills and knowledge of methodologies associated with analysis of processes and problems and implementing process improvements and business process optimization methodologies. Experience supporting large-scale operational and service delivery initiatives.
• Demonstrated ability to work with others from diverse stakeholder groups, with strong verbal, written, and presentation skills.
• Self‑motivated and works independently and as part of a team. Ability to independently manage multiple priorities and projects. Able to learn effectively and meet deadlines. Demonstrates problem solving skills.
• Ability to analyze operational data and identify trends, risks, and opportunities to develop performance metrics and operational reporting.
• Demonstrated commitment to customer service and operational excellence.
• Bachelors in a related field
• A minimum of 3 years of experiencein a related field

Total Rewards

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

• Medical insurance
• Sick and vacation time
• Retirement savings plans
• Access to a number of discounts and perks

Conditions Of Employment

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at [phone] or [e-mail].

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization