Process Optimization & AI Automation Specialist

UC Irvine; Irvine (CA); Hybrid; USD 95,000 - 125,000; Full time

Job summary

UC Irvine is seeking a Business Process Optimization Analyst to enhance operational efficiency within the Division of Finance & Administration. You will analyze current processes, design streamlined workflows, and apply AI-enabled tools to reduce manual effort while improving access to services.

Responsibilities include developing training materials, supporting change management, and creating dashboards to monitor performance.

Qualifications

• Thorough knowledge of business process improvement, service delivery optimization, organizational effectiveness concepts, practices, and functions.
• Strong quantitative and analytical skills to perform complex operational, process, performance, and business analysis.
• Advanced problem solving skills to assess complex issues and develop solutions that improve efficiency, effectiveness, and service delivery.
• Strong interpersonal skills to work collaboratively and effectively with multi-disciplinary, cross-functional teams and facilitate stakeholder engagement and consensus building.
• Well-developed written and verbal communications skills, including an ability to positively interact with executives, campus partners, and staff at all levels.
• Ability to develop comprehensive reports and presentations and communicate finding and recommendations to diverse audiences.
• Knowledge and ability to apply usability and accessibility principles as specified by industry standards and regulations (USSG, ATAG, WCAG).
• Capable of managing multiple, diverse assignments concurrently, ensuring accurate and timely completion, with regular communication to the supervisor on progress and challenges.

Responsibilities

• Analyze existing business processes and identify opportunities for improvement.
• Partner with cross-functional teams to design and implement streamlined workflows that enhance efficiency, consistency, and user experience.
• Facilitate process redesign and improvement initiatives, including the use of AI-enabled tools and automation solutions.
• Develop training materials, assist with change management activities, and promote updated workflows across the organization.
• Develop dashboards and performance metrics to monitor process effectiveness and improvement outcomes.
• Document business processes and standards to support continuous improvement and organizational knowledge sharing.

Skills

Business process improvement

Analytical skills

Cross-functional collaboration

Communication skills

Change management

Usability & accessibility

Multitasking

Education

Bachelor's degree in related area

Equivalent experience / training

Tools

Microsoft Office 365

Adobe Creative Cloud

HTML

Storyline

Job description

UC Irvine is seeking a Business Process Optimization Analyst to enhance operational efficiency within the Division of Finance & Administration. You will analyze current processes, design streamlined workflows, and apply AI-enabled tools to reduce manual effort while improving access to services.

Responsibilities include developing training materials, supporting change management, and creating dashboards to monitor performance.