Strategic Operations & Planning Lead

Blue Cross and Blue Shield of North Carolina; Charleston (SC); Hybrid; USD 74,000 - 118,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Parental leave

Adoption assistance

Tuition reimbursement

401k matching

Paid time off

Job summary

Blue Cross NC is seeking a Business Operations Advisor to support the Network Operations Team with planning, budgeting, reporting, and data analysis. You will help with workforce planning, SOP adoption and cross-functional projects to drive department effectiveness.

The role emphasizes stakeholder collaboration, vendor relationships and executive-level communications, with Hybrid-Flex work arrangements and opportunities for professional growth.

Qualifications

• Bachelor's degree or advanced degree in a related field.
• 3+ years of experience in a related field; 5+ years if no degree.
• Experience with budgeting, reporting and data analysis is preferred.

Responsibilities

• Support planning, budgeting, reporting and data analysis for the department.
• Coordinate projects and events to improve operations and effectiveness.
• Monitor KPIs and assist with workforce planning and SOP adoption.
• Partner with leaders and manage vendor relationships as needed.

Skills

Budget Administration

Budgeting

Business Process Improvements

Operations Management

People Management

Process Improvements

Project Management

Stakeholder Management

Strategic Planning

Vendor Relationships

Education

Bachelor's degree

Advanced degree

Job description

Blue Cross NC is seeking a Business Operations Advisor to support the Network Operations Team with planning, budgeting, reporting, and data analysis. You will help with workforce planning, SOP adoption and cross-functional projects to drive department effectiveness.

The role emphasizes stakeholder collaboration, vendor relationships and executive-level communications, with Hybrid-Flex work arrangements and opportunities for professional growth.