Strategic Operations Manager – NYC On-Site

Imperial Star; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement savings plan

Paid Time Off

Job summary

Imperial Star Solar in New York, NY is seeking a Business Operations Manager to coordinate cross-functional initiatives and optimize company-wide processes. You will work directly with executive leadership to drive efficiency, support commercial activities, and build scalable operations in a rapidly growing U.S.

solar manufacturing business. The role requires a bachelor’s degree and 3–6 years in operations or related fields, with strong project management, communication, and analytical skills.

Qualifications

• Bachelor’s degree required; Business, Communications, Marketing, Operations, or related field preferred.
• 3–6 years of experience in business operations, project management, communications, consulting, administration, or a similar cross-functional role.
• Excellent project management and organizational skills with strong attention to detail.
• Outstanding written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities simultaneously in a fast-paced environment.
• Advanced proficiency in Microsoft Office and Google Workspace.
• Experience with CRM systems (Zoho, Salesforce, HubSpot, etc.) is preferred.

Responsibilities

• Coordinate cross-functional projects across Sales, Operations, Finance, and Executive Management.
• Drive continuous improvement of internal workflows, processes, and business operations.
• Maintain CRM systems, operational dashboards, sales reports, and internal documentation.
• Support strategic initiatives and special projects as assigned by executive leadership.
• Analyze business processes and recommend improvements to enhance organizational efficiency.
• Support the sales team with proposals, customer presentations, pricing documents, and commercial materials.
• Coordinate customer visits, executive meetings, and strategic partner engagements.
• Assist with trade shows, conferences, and customer events.
• Conduct market and competitor research to support business development initiatives.
• Coordinate company communications including LinkedIn, newsletters, website updates, and marketing collateral.
• Work with external vendors, agencies, and designers to ensure consistent brand presentation.
• Prepare executive presentations, company profiles, and customer-facing materials.
• Oversee day-to-day office operations, vendor management, facilities, purchasing, and travel coordination.
• Support recruiting, onboarding, and employee engagement initiatives.
• Coordinate internal meetings, company events, and executive administrative projects.

Skills

Project management

Communication

Analytical thinking

Multitasking

Education

Bachelor’s degree

Tools

CRM systems

Microsoft Office

Google Workspace

Job description

Imperial Star Solar in New York, NY is seeking a Business Operations Manager to coordinate cross-functional initiatives and optimize company-wide processes. You will work directly with executive leadership to drive efficiency, support commercial activities, and build scalable operations in a rapidly growing U.S.

solar manufacturing business. The role requires a bachelor’s degree and 3–6 years in operations or related fields, with strong project management, communication, and analytical skills.