Strategic Operations Manager for Growth & Excellence

Cushman & Wakefield; Roseland (LA); On-site; USD 119,000 - 140,000; Full time

Job summary

Cushman & Wakefield is seeking a Business Operations Manager to lead the operational functions, provide strategic guidance, and ensure support is delivered to key stakeholders and business leads with efficiency.

You will partner with leadership to implement strategic initiatives, manage cross-functional programs, budgets and KPIs, mentor the operations team, and drive ongoing process improvements across the organization.

Qualifications

• Requires bachelor’s degree; business/real estate preferred.
• Strong leadership and communication skills.
• Experience with budgets, KPIs and cross-functional programs.

Responsibilities

• Identify strategic direction and create scalable processes for the Operations Team.
• Develop and amplify company-wide programs aligning with leadership vision.
• Manage communication between stakeholders, team leads, and senior leadership.
• Project manage multiple strategic initiatives including timelines and budgets.
• Work cross-functionally with stakeholders to align operational strategies with business goals.
• Ensure service delivery aligns with KPIs and SLAs and drive innovation.

Skills

Leadership

Process improvement

Project management

Executive communication

Budget management

Office/Google Suite

Real estate knowledge

Education

Bachelor’s degree (BA/BS)

Tools

Salesforce

Workday

Budgeting software

Job description

Cushman & Wakefield is seeking a Business Operations Manager to lead the operational functions, provide strategic guidance, and ensure support is delivered to key stakeholders and business leads with efficiency.

You will partner with leadership to implement strategic initiatives, manage cross-functional programs, budgets and KPIs, mentor the operations team, and drive ongoing process improvements across the organization.