Operations & Executive Support Specialist

Cushman & Wakefield; Atlanta (GA); On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

Flexible spending accounts

Job summary

Cushman & Wakefield in Atlanta is seeking an Operations Specialist to support the market's day-to-day operations. You will partner with the Market Operations Leader and provide admin and operations support to the Managing Principal and leadership.

The role emphasizes discretion, attention to detail, and collaboration across stakeholders across facilities, vendor management, and data management in a fast-paced corporate environment.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 3–5 years of administrative, operations, or executive support experience in a professional services or corporate environment.
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with Workday and Salesforce/CRM platforms preferred.

Responsibilities

• Partner with the Senior Operations Manager to support smooth day-to-day office operations, including facilities coordination, vendor management, and workplace services.
• Coordinate office services and maintenance requests; support office moves, space planning updates, and day-to-day issue resolution with building management and internal partners.
• Manage ordering and inventory of office supplies and equipment; support purchasing workflows and vendor setup/maintenance as needed.
• Support business continuity planning and emergency preparedness activities in coordination with market leadership.
• Provide administrative and operational support to the Managing Principal and market leadership, including calendar coordination, meeting logistics, travel arrangements, and expense reporting.
• Prepare and format professional communications and materials for internal distribution (e.g., announcements, agendas, meeting notes, and coordinated updates) as needed.
• Serve as a reliable, high-trust partner by exercising discretion and maintaining confidentiality when handling sensitive information.
• Coordinate logistics for internal and client-facing meetings and events, including room scheduling, catering, vendor coordination, and day-of execution support.
• Assist with onboarding logistics for new hires (Day 1 readiness, workspace setup coordination, office introductions) in partnership with HR and the Senior Operations Manager.
• Process invoices and expense items, support coding and routing approvals, and assist with budget administration using systems such as Workday and Salesforce/CRM platforms.
• Maintain accurate office rosters, distribution lists, and operational trackers; support data accuracy in CRM and related reporting tools as applicable.
• Prepare routine and ad hoc operational reports or summaries for leadership (e.g., vendor spend tracking, purchase logs, office services metrics).
• Support operational projects and process improvements led by the Senior Operations Manager, including documentation of office routines, checklists, and service standards.
• Collaborate with Operations peers in other markets to share best practices and help implement consistent processes across the region.
• Operate in alignment with firm policies and standards; maintain professionalism and a customer-service mindset in all interactions.
• Support compliance-related tracking as needed (e.g., broker/staff lists, credential reminders, required office documentation) under the direction of the Senior Operations Manager.

Skills

Microsoft Office

Organizational skills

Communication skills

Project coordination

Customer service orientation

Education

Bachelor’s degree or equivalent experience

Tools

Workday

Salesforce

CRM platforms

Job description

Cushman & Wakefield in Atlanta is seeking an Operations Specialist to support the market's day-to-day operations. You will partner with the Market Operations Leader and provide admin and operations support to the Managing Principal and leadership.

The role emphasizes discretion, attention to detail, and collaboration across stakeholders across facilities, vendor management, and data management in a fast-paced corporate environment.