Strategic Operations Manager - Customer Growth

Energy Innovation Corp; Schaumburg (IL); On-site; USD 101,000 - 148,000; Full time

Benefits offered by this job

flexible hours

paid sabbaticals

supportive mentoring program

Job summary

Wealth Partners is seeking an Operations Manager for our Schaumburg, IL team to oversee daily operations and protect the customer experience. You will lead with data, turn insights into decisions, and guide multipart tasks across the business unit.

Bring 8+ years of managerial visibility, strong networking abilities, and a communication style that translates jargon into plain English. This role emphasizes collaboration, ownership of processes, and maintaining balance in a fast-moving IL market.

Qualifications

• Experience at the manager level inside a temporary role.
• Storytelling instincts that turn data into a decision.
• Fluency in Networking earned the hard way, not just from a tutorial.
• A communication style that translates jargon back into plain English.
• 8+ years navigating the politics that general work attracts.

Responsibilities

• Defend the Negotiation fundamentals when speed tempts everyone to skip them
• Provide hands-on support to colleagues and Wealth Partners clients as needed
• Guard the Wealth Partners customer experience through every Customer Service change
• Leave every general system a little better than you found it
• Close the loop on every Schaumburg request you touch
• Keep your Multitasking edge sharp as the IL market shifts
• Step in on additional duties that support the wider Wealth Partners mission
• Own the day-to-day rhythm of general work across our Schaumburg, IL operation

Skills

Manager-level experience

Data storytelling

Networking affinity

Clear communication

8+ years experience

Job description

Wealth Partners is seeking an Operations Manager for our Schaumburg, IL team to oversee daily operations and protect the customer experience. You will lead with data, turn insights into decisions, and guide multipart tasks across the business unit.

Bring 8+ years of managerial visibility, strong networking abilities, and a communication style that translates jargon into plain English. This role emphasizes collaboration, ownership of processes, and maintaining balance in a fast-moving IL market.