Operations Manager — Service & Growth Leader

DH Pace Company, Inc.; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision options

Paid time off plan

401(k) retirement plan

Life insurance

Job summary

A leading service provider in building materials is seeking an Operations Manager in Glendale Heights, IL. You will be responsible for managing operations, financial objectives, and enhancing customer service while leading a team. Ideal candidates should have at least five years of leadership experience in a commercial service provider industry and possess a bachelor's degree. The role requires strong operational analysis skills and proficiency with relevant software systems. The company offers competitive salary and benefits.

Qualifications

• Minimum five years of leadership experience managing exempt and non-exempt personnel.
• Experience in commercial service provider industry preferred.
• Proficient with Windows-based programs and ERP/CRM systems.

Responsibilities

• Achieve financial objectives by preparing an annual budget.
• Implement process improvement changes to enhance customer satisfaction.
• Assist with employee scheduling and technical troubleshooting.

Skills

Leadership experience

Operational analysis

Customer service skills

Technical applications

Education

Bachelor's degree

Tools

Windows operating systems

ERP/CRM systems

Job description

A leading service provider in building materials is seeking an Operations Manager in Glendale Heights, IL. You will be responsible for managing operations, financial objectives, and enhancing customer service while leading a team. Ideal candidates should have at least five years of leadership experience in a commercial service provider industry and possess a bachelor's degree. The role requires strong operational analysis skills and proficiency with relevant software systems. The company offers competitive salary and benefits.