Strategic Operations Leader — Performance & Portfolio

Arby's; Atlanta (GA); On-site; USD 140,000 - 210,000; Full time

Job summary

Arby’s, part of Inspire Brands, seeks a Director of Strategic Initiatives & Performance to partner with the COO and senior leadership. You will translate the Operations Strategy and brand priorities into a focused portfolio of initiatives with clear accountabilities and outcomes.

You will own the operations performance base, integrating restaurant operations, guest, sales, and financial data to identify performance gaps, opportunities, trends, and root causes.

Qualifications

• Bachelor’s degree required or equivalent in business, finance, or strategy.
• MBA or advanced degree preferred for senior leadership track.
• 10+ years of experience in strategy, operations, or transformation.
• Proven ability to translate data into priorities, recommendations, and action.

Responsibilities

• Translate strategy and brand priorities into a focused portfolio of initiatives with milestones.
• Establish KPIs, scorecards, and dashboards tied to restaurant performance and guest experience.
• Lead strategic planning, governance, and operating cadences for high-value opportunities.
• Develop business cases and economic assessments informing prioritization and investment decisions.
• Measure initiative performance and drive cross-functional execution and change across the franchise system.

Skills

Strategic thinking

Financial acumen

KPIs & dashboards

Executive communication

Cross-functional leadership

Influence without authority

Data analysis

Education

Bachelor’s degree in business/finance/strategy

MBA or advanced degree

Job description

Arby’s, part of Inspire Brands, seeks a Director of Strategic Initiatives & Performance to partner with the COO and senior leadership. You will translate the Operations Strategy and brand priorities into a focused portfolio of initiatives with clear accountabilities and outcomes.

You will own the operations performance base, integrating restaurant operations, guest, sales, and financial data to identify performance gaps, opportunities, trends, and root causes.