Strategic Operations Leader — Hybrid-Flex Role

Blue Cross and Blue Shield of North Carolina; North Carolina; Hybrid; USD 89,000 - 143,000; Full time

Benefits offered by this job

Health benefits

PTO

401k match

Parental leave

Tuition reimbursement

Job summary

Blue Cross and Blue Shield of North Carolina is seeking a Senior Business Operations Advisor to provide advanced strategic planning, performance analysis and workforce planning across the department and segments. You will lead budgeting, reporting and project work to drive efficiencies and business outcomes.

The role emphasizes cross‑functional partnerships, SOP adoption, and communication with senior leadership, including preparation of executive materials and coordination with external

Qualifications

• Bachelor's degree or advanced degree (where required).
• 5+ years of experience in related field.
• In lieu of degree, 7+ years of experience in related field.

Responsibilities

• Lead strategic planning processes and workforce planning initiatives.
• Coordinate events and leadership communications for the department.
• Monitor budgets, analyze KPIs and drive cost efficiencies.
• Develop, manage and report on business initiatives and projects.

Skills

Operations strategy

Workforce planning

Education

Bachelor's degree or advanced degree

Job description

Blue Cross and Blue Shield of North Carolina is seeking a Senior Business Operations Advisor to provide advanced strategic planning, performance analysis and workforce planning across the department and segments. You will lead budgeting, reporting and project work to drive efficiencies and business outcomes.

The role emphasizes cross‑functional partnerships, SOP adoption, and communication with senior leadership, including preparation of executive materials and coordination with external