Senior Health Operations & Analytics Advisor

Blue Cross and Blue Shield of North Carolina; Durham (NC); Hybrid; USD 89,000 - 143,000; Full time

Benefits offered by this job

Health coverage

401k with employer match

PTO and wellness programs

Tuition reimbursement and career dev

Job summary

Blue Cross NC is seeking a Senior Business Operations Advisor to provide advanced analytics for SHP Clinical Operations, including budgeting, staffing plans, and performance dashboards.

You will partner with finance, HR, and technical teams to translate data into actionable leadership insights and to monitor organizational performance. The role emphasizes collaboration, planning, and continuous improvement.

Qualifications

• Advanced analytics, financial and workforce reporting experience.
• Ability to translate data into actionable insights for leadership.
• Experience with budgeting and forecasting in a healthcare/ops context.

Responsibilities

• Translate operational and financial data into actionable insights and leadership-ready recommendations.
• Own performance measures and dashboards for SHP Clinical Operations.
• Partner with technical reporting teams to deliver monitoring tools and dashboards.
• Support budgeting, forecasting, staffing plans and scenario modeling.

Skills

Analytical thinking

Communication

Stakeholder management

Education

Bachelor's degree or advanced degree (where required)

7+ years of experience in related field in lieu of degree

Job description

Blue Cross NC is seeking a Senior Business Operations Advisor to provide advanced analytics for SHP Clinical Operations, including budgeting, staffing plans, and performance dashboards.

You will partner with finance, HR, and technical teams to translate data into actionable leadership insights and to monitor organizational performance. The role emphasizes collaboration, planning, and continuous improvement.