Strategic Operations Lead, Travel & Events

Navan; Boston (MA); On-site; USD 81,000 - 180,000; Full time

Job summary

Navan is seeking a Senior Manager in its Specialty Travel & Events Business Operations to scope, design, and lead high-impact initiatives across business, product, and operations.

You will map complex systems, drive end-to-end programs, and translate data into strategic recommendations for executive leadership, partnering with Sales, Operations, Data Analytics, and Finance. This role emphasizes first-principles thinking and rapid execution in a fast-growing tech environment.

Qualifications

• 8+ years of experience in business operations or strategic cross-functional role.
• Proficient in Excel/Google Sheets and comfortable using SQL to query databases and extract insights.
• BA or BS degree or equivalent practical experience.

Responsibilities

• Own high-impact, 0-to-1 operational initiatives end-to-end.
• Identify bottlenecks and design scalable cross-functional processes.
• Synthesize data into strategy and present actionable recommendations to leadership.
• Lead change management and guide teams through process changes.

Skills

Strategic thinking

Data analysis

Cross-functional collaboration

Communication

Education

BA or BS degree

Tools

Excel

Google Sheets

SQL

Job description

Navan is seeking a Senior Manager in its Specialty Travel & Events Business Operations to scope, design, and lead high-impact initiatives across business, product, and operations.

You will map complex systems, drive end-to-end programs, and translate data into strategic recommendations for executive leadership, partnering with Sales, Operations, Data Analytics, and Finance. This role emphasizes first-principles thinking and rapid execution in a fast-growing tech environment.