Strategic Operations Lead for Higher Ed Facilities

Aramark Ireland Holdings Limited; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

Aramark Facilities Management at the University of Pennsylvania seeks a highly organized Business Operations Manager to lead and oversee business operations supporting a premier higher education account. The role focuses on financial performance, workforce administration, compliance, reporting, payroll operations, and process improvements.

The position reports to the Facilities Management leadership team and requires strategic partnership with operational leaders to drive efficiency, accuracy,

Qualifications

• Bachelor degree or equivalent experience.
• Five years of progressive experience in business operations, finance, HR, or administration.
• Strong communication, analytical, and organizational skills.

Responsibilities

• Lead monthly financial reporting, forecasting, budgeting, and variance analysis processes.
• Monitor labor expenses, productivity metrics, operating costs, revenue performance, and key financial indicators.
• Support annual operating budgets and monthly financial projections.
• Coordinate onboarding, recruitment support, workforce planning, and employee development.
• Oversee daily administrative operations and payroll administration processes.
• Coordinate weekly, monthly, quarterly, and annual management reporting requirements.

Skills

Financial management

HR and payroll ops

Leadership

Analytical thinking

Education

Bachelor degree or equivalent experience

Tools

Payroll software

ERP systems

Job description

Aramark Facilities Management at the University of Pennsylvania seeks a highly organized Business Operations Manager to lead and oversee business operations supporting a premier higher education account. The role focuses on financial performance, workforce administration, compliance, reporting, payroll operations, and process improvements.

The position reports to the Facilities Management leadership team and requires strategic partnership with operational leaders to drive efficiency, accuracy,