Strategic Operations Lead for Global Payments

SOLANA FOUNDATION; New York (NY); Presencial; USD 110.000 - 170.000; Jornada completa

Descripción de la vacante

Solana Foundation in New York seeks a versatile operations/product generalist to own high-priority initiatives that span product, operations, customers, and partners. You will take on ambitious projects with ownership, driving them from ambiguity to scalable solutions.

You will start with unclear problems, determine what needs to be done, and drive them to outcomes—building processes, tooling, and workflows while collaborating with customers and engineers.

Formación

• Strong generalist capable of owning cross-functional projects.
• Able to translate ambiguous problems into clear requirements.
• Experience coordinating multiple stakeholders to deliver outcomes.
• Comfortable working with data to drive decisions.

Responsabilidades

• Own high-priority projects that cut across product, operations, customers, and partners.
• Take loosely defined problems, determine what needs to be done, and drive them through execution.
• Work directly with customers and internal teams to understand problems and translate them into clear requirements.
• Build new processes and operating systems where none exist today.
• Identify recurring operational problems that should be solved through better tooling, automation, or product.
• Write requirements and work closely with engineering to build internal and customer-facing tools.
• Use data to understand how processes are working, identify bottlenecks, and determine where we should invest.
• Build lightweight tools and automations yourself when that is faster than building something into the core product.
• Help launch new products, partners, workflows, and markets by owning the operational pieces required to make them work.
• Jump into areas of the business that need additional ownership and leave them more scalable than you found them.

Conocimientos

Generalist

Project ownership

Cross-functional collaboration

Stakeholder management

Systems thinking

Data-driven decisions

Herramientas

SQL

APIs

Automation tools

Lightweight internal tools

Descripción del empleo

Solana Foundation in New York seeks a versatile operations/product generalist to own high-priority initiatives that span product, operations, customers, and partners. You will take on ambitious projects with ownership, driving them from ambiguity to scalable solutions.

You will start with unclear problems, determine what needs to be done, and drive them to outcomes—building processes, tooling, and workflows while collaborating with customers and engineers.