Strategic Operations Lead — AI-Driven, Cross-Functional

Ladders; San Francisco (CA); On-site; USD 200,000 - 380,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Unlimited PTO

Job summary

Ladders is seeking an Operations Lead in San Francisco to join a leader in the Enterprise Technology space. The role partners closely with the founding team to turn ambiguity into clear priorities, operating rhythms, and execution plans.

You will help connect functions across the organization, strengthen decision‑making, and keep critical initiatives moving in a fast‑paced environment. You will identify risks and opportunities, create structure, and drive cross‑functional work to completion,

Qualifications

• Significant experience in operations, strategy, or consulting.
• Experience in a fast-paced startup or high-growth tech environment.
• Exceptional problem-solving ability and sound judgment.
• Comfortable creating structure in ambiguous situations.
• Strong cross-functional relationship-building skills.
• Outstanding written and verbal communication abilities.
• High agency with a bias toward action and ownership.
• Familiarity with AI technologies and tools.

Responsibilities

• Collaborate with the founding team on high-priority initiatives.
• Translate ambiguity into actionable strategies and execution plans.
• Enhance connectivity across diverse company functions.
• Establish efficient operating mechanisms to improve decision-making.
• Act as a trusted thought partner with actionable recommendations.
• Identify opportunities and risks across the organization.
• Utilize AI tools to expedite research and workflow execution.
• Drive critical projects to completion.

Skills

Operations leadership

Strategic thinking

Cross-functional collaboration

AI familiarity

Problem solving

Job description

Ladders is seeking an Operations Lead in San Francisco to join a leader in the Enterprise Technology space. The role partners closely with the founding team to turn ambiguity into clear priorities, operating rhythms, and execution plans.

You will help connect functions across the organization, strengthen decision‑making, and keep critical initiatives moving in a fast‑paced environment. You will identify risks and opportunities, create structure, and drive cross‑functional work to completion,