Strategic Operations Lead

Cisco; Portland (OR); On-site; USD 135,000 - 176,000; Full time

Job summary

Cisco is seeking a Business Operations Manager within the Strategic Program Management team to help the Product Strategy, Planning & Operations organization run effectively day to day. You will own core planning, reporting, and operating processes that give leaders a clear view of priorities, progress, resources, risks, and decisions.

You will partner across product, engineering, go-to-market, finance, and operations teams to translate business needs into organized workflows and practical

Qualifications

• Bachelors + 8 years of related experience, or Masters + 6 years of related experience, or PhD + 3 years of related experience, or equivalent relevant work experience.
• 3+ years of experience in business operations, business planning, program management, product operations, go-to-market operations, or a comparable operational role.
• Experience supporting cross-functional planning, operating cadences, reporting, or process improvement in a fast-paced environment.
• Experience using data to analyze and develop insights, track performance, and support business decisions.

Responsibilities

• Manage business operating rhythms, including planning cycles, team cadences, action tracking, and follow-up on key decisions and commitments.
• Build and maintain reporting, dashboards, and performance metrics that help leaders understand business health, progress against priorities, and emerging issues.
• Coordinate cross-functional workstreams by maintaining plans, dependencies, meeting outcomes, risks, and stakeholder communications.
• Analyze operational data and team feedback to identify trends, gaps, and opportunities to improve processes, resource use, and execution.
• Support annual and quarterly planning by collecting inputs, consolidating plans, tracking milestones, and preparing concise materials for leadership reviews.
• Design, document, and continuously improve scalable processes, templates, and operating mechanisms that reduce manual work and improve consistency.
• Enable teams to adopt business tools and automation that improve visibility, accountability, and speed of execution.

Job description

Cisco is seeking a Business Operations Manager within the Strategic Program Management team to help the Product Strategy, Planning & Operations organization run effectively day to day. You will own core planning, reporting, and operating processes that give leaders a clear view of priorities, progress, resources, risks, and decisions.

You will partner across product, engineering, go-to-market, finance, and operations teams to translate business needs into organized workflows and practical