Strategic Operations & Engagement Specialist

Mpower; Bethesda (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

mPower, Inc. is seeking a Business Operations Specialist to help the company operate efficiently while delivering engaging experiences for employees, customers, and partners.

This role spans communications, employee engagement, operations, quality initiatives, events, and special projects to move priorities forward. The ideal candidate is organized, creative, and motivated, enjoys variety, takes initiative, and thrives in a collaborative environment.

Qualifications

• Bachelor's degree or equivalent experience.
• 3–6 years in business operations, communications, marketing, or related field.
• Exceptional written and verbal communication skills.
• Strong organizational and project coordination abilities.
• Proficiency with Microsoft Office including PowerPoint.
• Experience with Canva or similar design tools.

Responsibilities

• Develop and coordinate internal and external communications.
• Design engaging graphics using Canva.
• Coordinate employee engagement programs and events.
• Support ISO and CMMI initiatives by coordinating activities.
• Research topics, draft communications, and coordinate cross-functional initiatives.
• Track action items and assist leadership with strategic projects.

Skills

Written and verbal communication

Organization & project coordination

Multitasking & prioritization

Graphic design tools

Microsoft Office (incl. PowerPoint)

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

PowerPoint

Canva

Job description

mPower, Inc. is seeking a Business Operations Specialist to help the company operate efficiently while delivering engaging experiences for employees, customers, and partners.

This role spans communications, employee engagement, operations, quality initiatives, events, and special projects to move priorities forward. The ideal candidate is organized, creative, and motivated, enjoys variety, takes initiative, and thrives in a collaborative environment.