Operations, Communications & Engagement Specialist

mPower, Inc.; Bethesda (MD); On-site; USD 70,000 - 75,000; Full time

Job summary

mPower, Inc. is seeking a Business Operations Specialist to support communications, employee engagement, operations, and quality initiatives.

You will collaborate across teams, manage events, and drive process improvements in a dynamic, collaborative environment. Ideal candidates have a bachelor’s degree, 3–6 years in operations or related fields, strong written and verbal communication, and proficiency with Microsoft Office and Canva.

Qualifications

• Bachelor's degree or equivalent experience.
• 3-6 years of professional experience in business operations, communications, marketing, employee engagement, event planning, or a related field.
• Exceptional written and verbal communication skills.
• Strong organizational and project coordination skills.
• Proficiency with Microsoft Office, including PowerPoint.
• Experience with Canva or similar graphic design tools.
• Ability to manage multiple priorities while maintaining attention to detail.

Responsibilities

• Communications & Marketing: Develop and coordinate internal and external communications, newsletters, social media content, website updates, presentations, and marketing materials.
• Design engaging graphics and communications using Canva or similar design tools.
• Maintain a consistent and professional company brand across all communications.

Skills

Communication skills

Organizational skills

Project coordination

Multitasking

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

PowerPoint

Canva

Job description

mPower, Inc. is seeking a Business Operations Specialist to support communications, employee engagement, operations, and quality initiatives.

You will collaborate across teams, manage events, and drive process improvements in a dynamic, collaborative environment. Ideal candidates have a bachelor’s degree, 3–6 years in operations or related fields, strong written and verbal communication, and proficiency with Microsoft Office and Canva.