People Operations & Engagement Specialist

mPower Inc.; Bethesda (MD); On-site; USD 70,000 - 75,000; Full time

Job summary

mPower, Inc. is seeking a Business Operations Specialist to help our organization run efficiently and create an engaging experience for employees, customers, and partners.

This role works across communications, employee engagement, operations, and quality initiatives in a collaborative environment. You will coordinate internal and external communications, design graphics with Canva, support events and community impact, and assist with special projects that improve organizational effectiveness.

Qualifications

• Bachelor's degree or equivalent experience.
• 3–6 years of professional experience in business operations, communications, marketing, employee engagement, event planning, or a related field.
• Exceptional written and verbal communication skills.
• Strong organizational and project coordination skills.
• Proficiency with Microsoft Office, including PowerPoint.
• Experience with Canva or similar graphic design tools.
• Ability to manage multiple priorities while maintaining attention to detail.

Responsibilities

• Develop and coordinate internal and external communications, including company announcements, newsletters, social media content, website updates, presentations, and marketing materials.
• Design engaging graphics and communications using Canva or similar design tools.
• Coordinate employee engagement programs, recognition initiatives, company meetings, luncheons, and special events.
• Support Community Impact initiatives, volunteer activities, and employee giving opportunities.
• Coordinate facilities-related activities, office supplies, vendors, and meeting logistics.
• Maintain the company calendar of internal events and key organizational activities.
• Support operational initiatives and assist with special projects that improve the effectiveness of the organization.
• Assist with ISO and CMMI initiatives by coordinating activities, documentation, audit preparation, and follow-up.
• Research topics, draft communications, develop presentations, and coordinate cross-functional initiatives.

Skills

Written communication

Verbal communication

Organizational skills

Project coordination

Multi-tasking

Education

Bachelor's degree or equivalent experience

Tools

PowerPoint

Canva

Job description

mPower, Inc. is seeking a Business Operations Specialist to help our organization run efficiently and create an engaging experience for employees, customers, and partners.

This role works across communications, employee engagement, operations, and quality initiatives in a collaborative environment. You will coordinate internal and external communications, design graphics with Canva, support events and community impact, and assist with special projects that improve organizational effectiveness.