Strategic Operations Associate — Healthtech Growth

Neara; Northern, New York (KY, NY); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

401(k)

Medical benefits

Dental benefits

Vision benefits

Flexible vacation

Direct access to leadership

Job summary

Alaffia is seeking a Strategy and Operations Associate to help shape our business strategy and operational framework. You will work closely with the founders and executive team to design workflows, lead cross-functional projects, and drive operational excellence at scale.

You’ll translate goals into measurable initiatives, analyze performance, and develop plans to optimize growth, efficiency, and governance across departments. A startup mindset and data-driven approach are essential.

Qualifications

• 3-5+ years total experience with 1-3+ years in Business Operations Revenue Operations Sales Operations or GTM Strategy roles at a high growth B2B company
• 1-3+ years in management consulting, investment banking, investing or another high speed environment with strong business acumen and executive communication skills
• Startup mindset with ownership and urgency
• Exceptional problem-solving and analytical skills; able to move from high-level strategy to data-driven detail
• Proficiency in Excel / Google Sheets and PowerPoint / Slides
• SQL proficiency or strong desire to learn
• Driven self-starter who can solve problems across multiple functions
• Excited to join a high-growth company with immediate impact in a fast-paced environment
• Good sense of humor and collaborative spirit

Responsibilities

• Partner with leadership to translate company goals into measurable initiatives across functions
• Lead cross-functional projects spanning customer operations, analytics, GTM strategy, pricing, and systems design
• Analyze performance, identify growth/efficiency levers, and develop strategy plans for executive decisions
• Design and optimize core processes for efficiency and automation
• Create dashboards and reports for executives to monitor performance
• Collaborate with Finance/Operations to communicate performance and strategy
• Drive initiatives from concept to completion with timely delivery
• Build infrastructure, tools, and culture to support rapid growth

Job description

Alaffia is seeking a Strategy and Operations Associate to help shape our business strategy and operational framework. You will work closely with the founders and executive team to design workflows, lead cross-functional projects, and drive operational excellence at scale.

You’ll translate goals into measurable initiatives, analyze performance, and develop plans to optimize growth, efficiency, and governance across departments. A startup mindset and data-driven approach are essential.