Strategic Operations & Analytics Manager

Guernsey; Oklahoma City (OK); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

ESOP ownership

Work-life balance and flexibility

Professional growth opportunities

Competitive compensation

Leadership listening and support

Résumé du poste

Guernsey, an employee-owned engineering, architecture, and consulting firm, seeks a seasoned operations professional to shape how our teams work and deliver for clients in a dynamic environment.

You will develop recurring financial and operating reports, create KPIs, and partner with leadership to improve onboarding and training while advancing technology adoption across the organization.

Qualifications

• Bachelor's degree or higher in business, operations, finance, engineering, or related field.
• Five or more years of relevant experience in business operations, project management, or process improvement; professional services experience preferred.
• Highly self-directed and proactive, able to work independently and own priorities.
• Ability to develop practical processes, implement improvements, and help teams adopt new ways of working.
• Strong analytical and business skills, with understanding of project performance, resource planning, and profitability.
• Comfort with business technology, reporting tools, and sharing systems; interest in AI and automation.
• Clear communication, sound judgment, and strong organization; ability to collaborate across teams.

Responsabilités

• Develop and implement operating processes with input from Team Leaders and staff; establish responsibilities and maintain shared standards.
• Own the development, preparation and maintenance of recurring financial and operating reports and monthly dashboards.
• Develop KPIs, facilitate performance reviews, and identify trends to improve project delivery and client satisfaction.
• Strengthen processes across client relationships including CRM, proposals, delivery, billing, and feedback.
• Partner with leaders to improve staff onboarding and training; support goals and staff development.
• Coordinate adoption of technology, tools, and AI solutions and train staff.
• Build and maintain knowledge resources to make client information and methods easy to find.
• Translate priorities into actionable plans and drive cross-team initiatives to measure results.
• Prepare monthly business reports and dashboards for visibility into trends and opportunities.
• Collaborate on special projects, define priorities, track progress, and drive implementations.

Connaissances

Self-directed

Independent work

Process development

Analytical skills

Resource planning

Proactive

AI and automation interest

Formation

Business Economics

Finance

Engineering

Economics

Outils

Reporting tools

Description du poste

Guernsey, an employee-owned engineering, architecture, and consulting firm, seeks a seasoned operations professional to shape how our teams work and deliver for clients in a dynamic environment.

You will develop recurring financial and operating reports, create KPIs, and partner with leadership to improve onboarding and training while advancing technology adoption across the organization.