Strategic Omnichannel E‑Commerce Key Account Lead

J.M. Smucker; Bentonville (AR); On-site; USD 90,000 - 150,000; Full time

Job summary

J.M. Smucker is seeking an E‑Commerce Key Account Manager for Walmart, Inc. to lead strategic initiatives, customer planning, and digital shelf optimization from the Bentonville office.

You will partner with Sales, Strategy, Brand Marketing and Finance to drive sales, profit and growth while aligning with retailer goals and company priorities. The role emphasizes data-driven storytelling, omnichannel execution and collaboration across internal teams.

Qualifications

• Bachelor’s degree required.
• 5+ years in CPG, sales, eCommerce or related functions.
• Direct customer-facing or HQ account management experience.
• Experience with major retailers (Walmart, Sam’s Club, Target or Amazon).
• Experience using syndicated data and digital commerce analytics tools.
• Strong strategic thinking and planning abilities.
• Excellent negotiation skills.

Responsibilities

• Build and maintain relationships with key decision-makers and cross-functional stakeholders.
• Develop and execute growth initiatives, promotions, and assortment strategies.
• Provide data-driven recommendations using category, shopper and performance insights.
• Support business reviews, line reviews, and executive meetings.
• Lead omnichannel and eCommerce growth, improve digital shelf, and online assortment.
• Monitor marketplace trends and competitive activity; identify opportunities and risks.
• Collaborate on Joint Business Planning and financial targets.

Skills

CPG/Sales/eCommerce exp

Direct client facing

Account management

Retail analytics tools

Trade investments experience

Strategic planning

Negotiation skills

Education

Bachelor’s Degree

Job description

J.M. Smucker is seeking an E‑Commerce Key Account Manager for Walmart, Inc. to lead strategic initiatives, customer planning, and digital shelf optimization from the Bentonville office.

You will partner with Sales, Strategy, Brand Marketing and Finance to drive sales, profit and growth while aligning with retailer goals and company priorities. The role emphasizes data-driven storytelling, omnichannel execution and collaboration across internal teams.