Strategic OEM Account Manager — Growth & Value

Dalsin Industries Inc; BLOOMINGTON (MN); On-site; USD 80,000 - 100,000; Full time

Job summary

Dalsin Industries Inc in Bloomington, MN is seeking an Account Manager to be the primary customer contact for assigned OEM accounts. You will lead scoping conversations, own the customer relationship, coordinate Estimators, Sales Engineers/SMEs, Production, Purchasing and CSR to convert opportunities into profitable, preproduction-ready work.

You will present proposals, negotiate terms, validate final quote packages, and provide final commercial sign-off.

Qualifications

• Bachelor's degree in Engineering, Business or related field preferred.
• 5+ years of progressive account management with OEM customers.
• Familiarity with ERP/MRP and CRM systems (Epicor preferred) and strong Excel skills.

Responsibilities

• Serve as the main contact and relationship owner for assigned accounts; build trust and deliver consistent professional experience.
• Plan and execute individualized account strategies and hold strategic business reviews for key customers.
• Proactively grow accounts and look for new opportunities to cross sell and expand.
• Plan onsite visits as determined in their sales strategy and agreed upon with VP of Sales and Marketing.
• Lead scoping calls to capture customer requirements, success criteria, constraints, schedule and key risks; document scope and next steps.
• Identify scope elements requiring Estimator, SME or Production input and manage the hand-off plan.
• Coordinate cross-functional resources to ensure quotes are accurate, manufacturable and delivered on schedule.
• Review and validate final commercial quote packages prepared by Estimator(s); provide final commercial sign-off within pricing/approval parameters.
• Present proposals, lead commercial negotiations, and secure customer acceptances grounded in customer value and ROI.
• Maintain healthy pipeline to deliver on sales goals.
• Provide monthly forecasting and performance reporting, and execute on tactical account plans to grow revenue and margin.
• Identify upselling and cross-selling opportunities; surface ideas for new services and products that expand account penetration.
• Hand-off routine order entry, simple reorders and transactional follow-up to Customer Support Representative and Order Entry while remaining accountable for customer satisfaction.
• Hand-off to engineering for production with key touch points in the NPI process.

Skills

Relationship Management

Value-based selling

Negotiation

Problem Solving

Forecasting & pipeline management

Education

Bachelor’s degree in Engineering, Business or related field

Tools

Epicor ERP

Excel

Job description

Dalsin Industries Inc in Bloomington, MN is seeking an Account Manager to be the primary customer contact for assigned OEM accounts. You will lead scoping conversations, own the customer relationship, coordinate Estimators, Sales Engineers/SMEs, Production, Purchasing and CSR to convert opportunities into profitable, preproduction-ready work.

You will present proposals, negotiate terms, validate final quote packages, and provide final commercial sign-off.