Strategic OEM Account Director

Tekion; Michigan; Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Stock options

Medical, dental, and vision coverage

Unlimited PTO

Parental leave

Snacks and beverages

Growth opportunities

Collaborative environment

Career development

Open, innovative culture

Job summary

Tekion, located in the Detroit area with on-site hybrid work in Warren, Michigan, seeks an experienced account manager to own day-to-day OEM client relationships and coordinate across product, engineering, support, and operations.

You will track progress, manage dependencies, and ensure timely updates while maintaining a thorough record of decisions and commitments. Strong organizational and communication skills are essential.

Qualifications

• 5+ years of experience in account management, client services, or program/project coordination.
• Bachelor's degree preferred, or equivalent practical experience.
• Demonstrated ability to manage a high volume of concurrent tasks, deadlines, and stakeholders without losing details.
• Strong relationship-building, communication, and client-facing skills.
• Comfortable coordinating across multiple internal teams to get things done.
• Working knowledge of project-tracking tools (e.g., trackers, shared task boards, status dashboards).

Responsibilities

• Serves as the client's primary point of contact, building a trusted, responsive relationship and representing the client's needs internally.
• Tracks all active workstreams, deliverables, owners, and deadlines across the account, maintaining a current system of record.
• Proactively identifies scheduling conflicts, dependencies, and at-risk items and resolves or escalates them.
• Coordinates across internal teams to keep work moving and provide timely updates.
• Plans and runs regular status meetings with clear agendas and follow-ups.
• Monitors account health and client satisfaction, surfacing concerns early and resolving them.
• Maintains organized documentation of decisions and action items.

Skills

Account management

Client services

Project coordination

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree preferred

Tools

Project tracking tools

Job description

Tekion, located in the Detroit area with on-site hybrid work in Warren, Michigan, seeks an experienced account manager to own day-to-day OEM client relationships and coordinate across product, engineering, support, and operations.

You will track progress, manage dependencies, and ensure timely updates while maintaining a thorough record of decisions and commitments. Strong organizational and communication skills are essential.