Strategic Ocean Import Coordinator

JAS Worldwide; Charleston (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

JAS Forwarding (USA), Inc. in Charleston seeks an Ocean Import Specialist to manage import shipments, coordinate billing, and ensure compliance with customs regulations and company SOPs.

The ideal candidate has at least 3 years of ocean imports experience, strong organizational and communication skills, and proficiency with Microsoft Office; Cargowise experience is preferred. This on-site role supports customers with accurate documentation and timely updates.

Qualifications

• Minimum 3 years’ experience in Ocean imports or combination of education and expertise required.
• Excellent organizational skills.
• Excellent written and verbal skills.
• Strong computer skills including Microsoft Office suite.
• Detail oriented, able to multitask and meet deadlines.
• Self-motivated, able to work in a team and independently.
• Knowledge of US customs laws, practices and procedures.
• Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others.
• Able to interact positively and effectively with co-workers, subordinates and supervisors.

Responsibilities

• Receive and track customer bookings and orders, sending shipping instructions overseas per customer specifications or established SOPs.
• Notify customers of shipment arrivals, applicable charges, and any delays, including Customs or Exam holds.
• Prepare and process Customs entries, classify invoices, file RLF entries, handle FDA-
• Ensure documentation accuracy, including Customs classification, I.T. numbers, and commercial invoice details.
• Transmit information to ABI, verify results, and make corrections as necessary. Monitor Customs and OGA releases (e.g., USDA, FCC, DOT).
• Transmit payments for Customs duties as required.
• Manage exceptions with relevant parties and provide updates to customers.
• Maintain organized and complete files with all required documents in the proper sequence.
• Coordinate entry and break-bulk shipments and monitor shipments moving under I.T., ensuring release and payment instructions are provided within the allotted free time.
• Address customer requests and exceptions, ensuring responses align with company standards and guidelines.
• Provide job costing forecasts, manage payables/receivables accurately, and invoice customers per payment terms. Dispute incorrect vendor payables as necessary.
• Ensure Original Bill of Lading requirements are met in a timely manner.
• Arrange delivery and maintain communication with truckers until completion, including confirmation of delivery and POD updates.
• Maintain accurate shipment status in tracking and proprietary applications.
• Assist with quotes by providing rates and tariffs as needed.

Skills

Organizational skills

Written and verbal communication

MS Office

Attention to detail

Multitasking

Teamwork

Self-motivated

US customs knowledge

Education

High School Diploma or GED

3 years Ocean imports experience

Cargowise (C1) experience preferred

Import procedures knowledge

FDA knowledge preferred

ISF knowledge preferred

Tools

Cargowise (C1)

MS Office Suite

Job description

JAS Forwarding (USA), Inc. in Charleston seeks an Ocean Import Specialist to manage import shipments, coordinate billing, and ensure compliance with customs regulations and company SOPs.

The ideal candidate has at least 3 years of ocean imports experience, strong organizational and communication skills, and proficiency with Microsoft Office; Cargowise experience is preferred. This on-site role supports customers with accurate documentation and timely updates.