Strategic New Business Growth Executive

People Talent Acquisition; San Juan (PR); On-site; USD 120,000 - 180,000; Full time

Job summary

People Talent Acquisition in San Juan, Puerto Rico, seeks an Executive, New Business Development to drive revenue growth by acquiring new clients and expanding the organization's market footprint.

The role leads the full sales lifecycle from prospecting to closing, collaborating with Operations, Client Success, Finance, and cross-functional teams to deliver outsourcing solutions that meet client needs. You will build executive relationships and develop strategic partnerships across markets.

Qualifications

• Bachelor's degree required or equivalent professional experience.
• Minimum of three (3) years of successful experience in Business Development, B2B Sales, Strategic Sales, or New Business Acquisition.
• Strong understanding of commercial operations and end-to-end sales processes.
• Experience selling BPO, Contact Center, Customer Experience (CX), Business Services, Technology, Staffing, Outsourcing, or other complex business solutions is highly preferred.

Responsibilities

• Identify, research, and prospect organizations that can benefit from our Contact Center solutions.
• Develop and execute strategic business development plans to generate qualified leads and achieve new business revenue objectives.
• Build and maintain a robust sales pipeline through cold calling, networking, referrals, digital outreach, industry events, and strategic partnerships.
• Conduct discovery meetings to understand prospective clients' operational challenges, customer experience needs, and business objectives.
• Present the company's Contact Center, Customer Experience, and Business Support solutions through consultative sales conversations.
• Develop customized proposals and commercial solutions aligned with each client's operational and financial goals.
• Lead the full sales cycle, including prospecting, qualification, proposal development, pricing discussions, contract negotiations, and closing.
• Build and maintain strong relationships with executive-level decision-makers across Operations, Customer Experience, Human Resources, Procurement, and C-suite leaders.
• Collaborate with Operations and other internal stakeholders to ensure proposed solutions are feasible and successfully implemented.
• Ensure a seamless transition of newly acquired clients to Operations and Client Success teams following contract execution.
• Maintain accurate opportunity tracking, pipeline management, sales forecasts, and customer interactions.

Skills

Consultative selling

Relationship building

Negotiation

Sales lifecycle

Education

Bachelor's degree in Business Administration, Marketing, Communications, Sales, or a related field

Job description

People Talent Acquisition in San Juan, Puerto Rico, seeks an Executive, New Business Development to drive revenue growth by acquiring new clients and expanding the organization's market footprint.

The role leads the full sales lifecycle from prospecting to closing, collaborating with Operations, Client Success, Finance, and cross-functional teams to deliver outsourcing solutions that meet client needs. You will build executive relationships and develop strategic partnerships across markets.