Strategic Network Partnerships Manager

Modern Healthcare Financial Experiences are Built with Zelis; Boston (MA); Hybrid; USD 71,000 - 90,000; Full time

Benefits offered by this job

401k with match

Paid time off

Holidays

Parental leave

Life and disability insurance

Medical, dental, vision coverage

Job summary

Zelis is modernizing the healthcare financial experience. The Network Advisor will manage designated network partner relationships, drive retention, and identify growth opportunities within an assigned book of business.

You will collaborate with Network Solutions leadership and Business Support to deliver proactive solutions and best-in-class service. You will lead check-ins, maintain implementation guides, analyze utilization, and ensure pricing aligns with contracts.

Qualifications

• Bachelor's degree with 2–4 years of experience (Masters a plus).
• Proficiency using AI tools to create intelligent prompts and agents.
• Experience in healthcare insurance industry as an Account Manager or similar role.
• Strong ability to communicate, present, and influence stakeholders at all levels.
• Proven ability to retain and maximize existing block of business.

Responsibilities

• Lead monthly or quarterly check-ins with Network Partners and track issues.
• Provide monthly updates on Networks within assigned block of business.
• Maintain Implementation Guide for networks to foster retention and growth.
• Analyze Network utilization quarterly to manage volume changes.
• Maintain rates in line with client contracts and publish Network Rate Sheet.
• Identify risks and escalate to leadership as needed.
• Demonstrate understanding of Zelis product/service value propositions.
• Collaborate with PM and Business Support during network implementations.
• Coordinate with various teams on client/network partner needs.

Skills

Account management

Relationship building

Communication

AI tools proficiency

Analytical thinking

Education

Bachelor's degree

Master's degree a plus

Tools

Salesforce

MS Excel

CRM tools

Job description

Zelis is modernizing the healthcare financial experience. The Network Advisor will manage designated network partner relationships, drive retention, and identify growth opportunities within an assigned book of business.

You will collaborate with Network Solutions leadership and Business Support to deliver proactive solutions and best-in-class service. You will lead check-ins, maintain implementation guides, analyze utilization, and ensure pricing aligns with contracts.