Network Partner Growth Manager

Modern Healthcare Financial Experiences are Built with Zelis; Morristown (NJ); Hybrid; USD 71,000 - 90,000; Full time

Benefits offered by this job

401k with match

Flexible PTO

Parental leave

Health insurance

Job summary

Zelis is modernizing healthcare financial experiences for payers, providers, and consumers. The Network Advisor will manage designated network partner relationships, drive retention and growth, and ensure rates and services align with contracts.

Hybrid in-office presence is expected within a flexible national footprint. You will lead partner check-ins, maintain implementation guides, and collaborate across PM, Client Services, and accounting to optimize network performance and support strategic

Qualifications

• Experience in healthcare insurance industry as an account manager or similar role.
• Proven ability to communicate and influence stakeholders at all levels.
• Proficiency with Excel and CRM tools is required.
• Ability to retain and grow existing blocks of business.

Responsibilities

• Lead monthly or quarterly check-ins with Network Partners and log issues.
• Provide monthly updates on networks within the assigned block.
• Maintain Implementation Guide to foster retention and drive growth.
• Analyze network utilization quarterly and monitor volume changes.
• Maintain rates aligned with client contracts and published rate sheets.
• Identify risks (volume changes, service gaps) and escalate as needed.
• Understand network expectations, initiatives, and growth opportunities.
• Demonstrate understanding of Zelis product/service value propositions.
• Stay informed on evolving healthcare landscape and payer trends.
• Case management for inquiries from network partners.
• Coordinate implementation tasks with Project Management and Business Support.
• Coordinate with Client Setup for new network approvals.
• Collaborate with Strategic Account Management, EDI, Accounting on needs.

Skills

Account Management

Communication

AI tools

Healthcare insurance

Relationship building

Data analysis

Education

Bachelor's degree

Master's degree

Tools

Salesforce

CRM tools

Microsoft Excel

Job description

Zelis is modernizing healthcare financial experiences for payers, providers, and consumers. The Network Advisor will manage designated network partner relationships, drive retention and growth, and ensure rates and services align with contracts.

Hybrid in-office presence is expected within a flexible national footprint. You will lead partner check-ins, maintain implementation guides, and collaborate across PM, Client Services, and accounting to optimize network performance and support strategic