Network Partner Accounts Manager (Hybrid & Growth)

Modern Healthcare Financial Experiences are Built with Zelis; Saint Petersburg (FL); Hybrid; USD 71,000 - 90,000; Full time

Benefits offered by this job

401k with employer match

Flexible paid time off

Holidays

Parental leaves

Life and disability insurance

Health benefits: medical, dental, and/

Job summary

Zelis is modernizing the healthcare financial experience. This Network Advisor role focuses on managing designated network partner relationships, driving retention and growth, and delivering proactive solutions within an assigned book of business.

You will lead partner check-ins, monitor utilization, and collaborate with PM and Sales teams to ensure seamless onboarding and ongoing success in a hybrid work environment.

Qualifications

• Bachelor's degree plus 2-4 yrs; Masters a plus.
• Proficiency using AI tools with understanding of prompts and agents.
• Experience in healthcare insurance industry as an Account Manager or similar role.
• Ability to communicate, present and influence stakeholders at all levels.

Responsibilities

• Lead monthly or quarterly check-ins with Network Partners and maintain log of issues.
• Provide monthly updates on Networks within assigned block of business.
• Maintain Implementation Guide to foster retention and drive growth.
• Analyze Network utilization to manage changes in volume.
• Maintain rates in line with client contracts and Network Rate Sheet.
• Coordinate with internal teams on network needs and approvals.

Skills

AI tools proficiency

Healthcare industry experience

Account management

Strong communication

Education

Bachelor's degree

Master's degree preferred

Tools

Excel

Salesforce

Job description

Zelis is modernizing the healthcare financial experience. This Network Advisor role focuses on managing designated network partner relationships, driving retention and growth, and delivering proactive solutions within an assigned book of business.

You will lead partner check-ins, monitor utilization, and collaborate with PM and Sales teams to ensure seamless onboarding and ongoing success in a hybrid work environment.