Strategic Network & Clinical Growth Associate

Duke Clinical Research Institute; Durham (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Duke Health Integrated Practice is seeking a Strategic Services Associate to support network management and clinical planning across the DHIP network. You will analyze provider network needs, service line capacity, market demand, access opportunities, and operational performance.

Work with clinical, operational, and administrative leaders to identify gaps, develop recommendations, support implementation, and monitor impact of growth initiatives.

Qualifications

• Bachelor's Degree from an accredited university required.
• Minimum of 3 years work experience, including experience with significant responsibility for performance/ process improvement. A Masters degree can substitute for two years of experience.
• Demonstrated business integrity and ability to ensure deadlines are met, including re-establishing priorities as necessary.
• Excellent verbal and written communication skills, including superior grammar and proofreading skills.
• Excellent interpersonal skills with the ability to engage at all levels of the organization. Demonstrate a professional and adaptable demeanor with internal and external clients, including administrators, physicians, peers, and support staff.

Responsibilities

• Lead analyses related to provider network performance, clinical service planning, access, capacity, referral patterns, market positioning, and growth opportunities.
• Develop, maintain, and optimize datasets, dashboards, and planning tools that support network management, clinical program development, and service line decision-making.
• Participate in development and regular production of network and clinical planning reports, including market assessments, provider supply and demand analyses, access metrics, geographic mapping, and performance summaries.
• Incorporate Excel graphics, PowerPoint presentations, and mapping tools as appropriate to communicate findings clearly.
• Support organizational efforts to manage and financially model annual compensation planning processes for clinicians.
• Provide analytical and project management of service lines, and community practices on network management, clinical planning, provider alignment, and implementation of strategic growth initiatives.

Skills

Data analysis

Project management

Communication skills

Strategic planning

Collaboration

Education

Bachelor's degree

Tools

Excel

PowerPoint

Mapping tools

SmartSheet

Survey Monkey

Outlook

Word

Access

OneNote

Job description

Duke Health Integrated Practice is seeking a Strategic Services Associate to support network management and clinical planning across the DHIP network. You will analyze provider network needs, service line capacity, market demand, access opportunities, and operational performance.

Work with clinical, operational, and administrative leaders to identify gaps, develop recommendations, support implementation, and monitor impact of growth initiatives.