Remote Strategic Pre-Service Verification Lead

Duke Careers; Durham (NC); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance (eligibility)

Remote work flexibility

Job summary

Duke Health seeks a Strategic Services Associate for Pre Service Verification. This remote role supports patient insurance verification, prior authorization, and medical necessity across Duke Health, with a focus on performance improvement and streamlined processes.

Requires a Bachelor's in a business/health field and 5+ years of experience, including leading teams and projects. Strong communication and data analysis skills are essential for success in a fast-paced revenue cycle environment.

Qualifications

• Bachelor's degree in business or health-related field required.
• 5+ years of work experience with 3+ years in performance/process improvement.
• Experience leading work teams and managing multiple projects.
• Strong written and verbal communication; attention to detail.

Responsibilities

• Design and implement strategies to enhance performance and reduce denials.
• Evaluate workflows and improve operational efficiency with technology/automation.
• Lead and manage projects; maintain SME knowledge of eligibility, authorization, and medical necessity.
• Coordinate with clinics and other revenue cycle teams to improve pre-service verification.

Skills

Communication skills

Data analysis

Process improvement

Revenue cycle knowledge

Project management

Education

Bachelor's degree in business or health-related field

Job description

Duke Health seeks a Strategic Services Associate for Pre Service Verification. This remote role supports patient insurance verification, prior authorization, and medical necessity across Duke Health, with a focus on performance improvement and streamlined processes.

Requires a Bachelor's in a business/health field and 5+ years of experience, including leading teams and projects. Strong communication and data analysis skills are essential for success in a fast-paced revenue cycle environment.