National Key Account Manager

Imperial Dade; Lithia Springs (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Imperial Brady is seeking a Key Account Specialist to support national accounts from our Lithia Springs, GA office. You will be the internal primary contact for assigned accounts and partner with the outside sales team to grow the business.

You will develop strong relationships with customers, coordinate with purchasing, pricing, service, routing and warehouse teams, and provide data-driven sales reports to drive decisions and improve service.

Qualifications

• Associates' or bachelor’s degree in Business Administration, Marketing, or relevant field.
• 3–5 years of experience in account management, sales, customer service, or related role.
• Strong critical thinking, organizational skills, and multitasking abilities.
• Self-starter with a strong work ethic and able to work under pressure.
• Excellent time management with a problem-solving attitude.
• Outbound call center experience or customer-facing sales preferred.

Responsibilities

• Manage national key accounts including audits, orders, pricing reviews, and delivery coordination.
• Coordinate with purchasing, accounts receivable, pricing, service, routing, and warehouse teams.
• Provide data-driven sales reports to customers and internal teams.
• Monitor high-usage items and ensure stock availability with purchasing/sales teams.
• Encourage electronic/online ordering and improve ordering processes.
• Act as liaison between customers and the company to relay feedback and drive improvements.

Skills

Account management

Sales experience

Customer service

Multitasking

Organizational skills

Education

Associate or Bachelor’s degree

Job description

Imperial Brady is seeking a Key Account Specialist to support national accounts from our Lithia Springs, GA office. You will be the internal primary contact for assigned accounts and partner with the outside sales team to grow the business.

You will develop strong relationships with customers, coordinate with purchasing, pricing, service, routing and warehouse teams, and provide data-driven sales reports to drive decisions and improve service.