Strategic Middle-Mile Program Manager

Amazon; Arlington (TN); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Program Manager for AFP, Middle Mile Fleet Management in Arlington, VA. You will define the vision, roadmaps, and drive program execution across external fleet partners, balancing strategic aims with day-to-day delivery.

This role requires strong leadership, data-driven decision making, and cross-functional collaboration with internal teams to optimize maintenance and assets. Travel up to 25% is expected; you will manage relationships with external partners, develop KPIs, and

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Responsibilities

• Define program vision and roadmaps including short-term, mid-term, and long-term strategic timelines and phases.
• Develop strategic documentation to gain stakeholder alignment and provide program status updates at key milestones.
• Identify key performance metrics and create reporting frameworks that enable effective program management and scaling.
• Lead cross-functional coordination with internal teams to resolve partner issues and deliver seamless program execution.
• Standardize and optimize program processes to drive consistency, efficiency, and scalability.
• Serve as primary relationship manager for external fleet management partners, ensuring high satisfaction and proactive communication.
• Drive continuous improvement initiatives by analyzing program performance, gathering partner feedback, and implementing enhancements.

Skills

Program management

Process improvement

Excel (Pivot Tables, VLookups)

SQL

Cross-functional collaboration

Job description

Amazon is seeking a Program Manager for AFP, Middle Mile Fleet Management in Arlington, VA. You will define the vision, roadmaps, and drive program execution across external fleet partners, balancing strategic aims with day-to-day delivery.

This role requires strong leadership, data-driven decision making, and cross-functional collaboration with internal teams to optimize maintenance and assets. Travel up to 25% is expected; you will manage relationships with external partners, develop KPIs, and